Records Management I

Job Description

Job Description

Records Management I

About Conterra

Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.

We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.

Fiber driven. People powered.

Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.

As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.

And that’s where you come in.

What you will be doing

• Validating and recording fiber & network records into IQGEO.

(Cables, HH, Strand uses, network cabinets, shelters, POPs, Colo, electronics, etc.)

• Verifying and loading field provided redlines into IQGEO.

• Collaborate with internal resources to verify any network anomalies after all desktop evaluations have been exhausted for validations.

• Mentoring Records Management I

• Learn from Records Management III:

• Cable utilization reporting when recognized during data inputting.
• Assist internal cross-functional teams as needed regarding fiber records & mapping snapshots.
• Identifying issues that may have been overlooked by OSP Designers.

Job Environment

The Conterra Records Management Team is a small team of dedicated professionals with a large impact on the business. Expect to work in a dynamic environment where priorities and duties may shift quickly. The ideal candidate will be a self-starter who is able to independently solve problems with a minimum of guidance. Shows qualities to grow skills and career to the next level.

** Job duties and responsibilities may be shifted as needed by Management to fit the needs of the business.

What you will need

• Microsoft Office Suite skills

• GIS (IQGeo) Platform knowledge

• Abilities to read and understand redlines and as-builts from Construction teams .

• Knowledge with fiber optic networks and components.

• Great communication skills internally and externally.

• Assist teams during service outages which may include emergency situations.

• Have prior telecom industry experience.

• Possess an ability to think creatively and critically, pioneer new processes to help

drive efficiencies and work well with ambiguity.

What we offer

• Premium health benefits (medical, dental, vision, flex spending, etc.)

• Vacation and Wellness/sick benefits + paid holiday schedule

• 401K program

Diversity & Inclusion

Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.