Front Desk (Brockton)

Front Desk Receptionist

Dental Dreams in Brockton is now hiring front desk receptionists to join our talented and dedicated team in MA. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We are interested in training those seeking to become dental assistants in our on-the-job trained (OJT) program!

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits:

• Competitive compensation
• Benefits package includes:
• Medical & vision insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life insurance, pet insurance and more

Responsibilities:

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications:

• Customer service experience
• A minimum of 1 year of recent work experience
• Dentrix and/or Eaglesoft (preferred)
• Bilingual - preferred (Spanish, Portuguese or Cape Verdean Creole)

We are also interested in training those seeking to become dental assistants and/or office managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an equal employment opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.