Assistant Front Office Manager * Extra Wellness Day Off Each Month!

Assistant Front Office Manager – Extra Wellness Day Off Each Month! Location: Cleveland, OH | Department: Front Office | Level: Entry Level Manager | Full‑time | Hourly (USD) Summary At Hyatt, guests choose us because of our caring and attentive associates who focus on authentic hospitality and meaningful experiences. The Assistant Front Office Manager will oversee front‑office staff, manage cash control, staffing, and guest services. The role also includes training, staff development, and scheduling. Hyatt Regency Cleveland at The Arcade is located in a landmark building constructed in 1890, offering 293 rooms and 14,000 square feet of meeting and event space in downtown Cleveland. Responsibilities Oversee front‑office staff operations. Control cash and manage agents. Address staffing needs and create work schedules. Deliver guest services and ensure satisfaction. Coordinate training programs and staff development. Qualifications Minimum of one year previous front‑office supervisory experience preferred. Strong verbal and written communication skills. A true desire to satisfy the needs of others in a fast‑paced environment. Benefits & Wellness Monthly Wellness Day: a four‑day workweek each month. Affordable medical, dental, and vision coverage after 30 days. Paid holidays, sick days, and vacation days. Access to the Headspace app and Hyatt Well‑Check wellbeing assessment. EEO Statement Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. #J-18808-Ljbffr Hyatt Group