Director of Payroll Operations

Our client is seeking an experienced Director of Payroll to lead enterprise payroll operations, drive process optimization, and support ongoing system enhancements following a recent transition to a modern cloud‑based payroll platform. This role sits within a centralized business services environment and offers high visibility across Finance, HR, and operational leadership. The position is hybrid , with on‑site presence required Monday–Wednesday each week. No Visa Sponsorship | No Relocation Assistance Responsibilities Contribute to payroll policy development, governance, and enterprise standardization. Monitor payroll performance metrics, identify gaps, and implement scalable solutions. Serve as a key liaison between internal stakeholders and external payroll service providers. Collaborate on enterprise initiatives such as provider pay improvements and system enhancements. Oversee daily payroll activities including SLA adherence, issue resolution, and ticket/workflow management. Drive continuous improvement of payroll processes following a recent cloud payroll system implementation. Ensure compliance with federal, state, and local payroll regulations, internal controls, and audit requirements. Provide leadership to payroll managers and staff, including coaching, performance management, and team development. Partner with Finance, HR/People Services, and technology teams to support payroll initiatives, integrations, and process alignment. Lead transformation efforts such as transitioning select payroll processes from outsourced/managed service models to in‑house operations. Lead enterprise‑wide payroll operations, ensuring accurate and timely processing across multiple payroll cycles in a complex, multi‑state environment. Qualifications (Must‑Haves) Bachelor's degree in business, accounting, finance, or related field. 5+ years of leadership experience, including managing managers or sizable teams. Deep knowledge of payroll regulations, compliance, and multi‑state payroll practices. 9+ years of progressive payroll experience within a large, complex, multi‑state organization. Excellent communication skills with the ability to present complex information to senior leadership. Experience supporting or leading payroll system implementations, integrations, or transformations. Proven ability to work cross‑functionally and influence stakeholders across Finance, HR, and Operations. Strong operational leadership skills with the ability to balance day‑to‑day execution and strategic process improvement. Preferred Skills Certified Payroll Professional (CPP) designation. Background in healthcare or similarly regulated, high‑complexity environments. Experience with enterprise cloud payroll systems (e.g., Oracle, Workday, SAP, UKG) Experience transitioning outsourced payroll functions in‑house or optimizing shared services models. Benefits & Perks PTO Loan Assistance Paid Family Leave Tuition Assistance Certification Support Wellness Programs Medical, Dental, and Vision 401(k) with company match Life and Disability Insurance Critical Illness and Accident Insurance Mental Health Resources, and Employee Discounts Professional Development and Career Advancement Opportunities #J-18808-Ljbffr Confidential Recruiting Partners