Property Operations Assistant Manager — Leasing & Retention

Excellent Base Pay : $ Join Our Team as a Pipeline Assistant Property Manager – Where Growth And Opportunity Awaits! We are seeking a reliable and ambitious Assistant Property Manager to join our team. If you are passionate about property management, have excellent communication skills, and are eager to assist with the daily operations of the property, this role is perfect for you! What You Can Expect From Us We offer a comprehensive benefits package designed to support both your personal well-being and professional growth: 20% Rent Discount Excellent Base Pay : $ $100 New Lease Commissions Property Staff Shared Renewal Commissions (paid monthly) $300 Morgan Essentials (paid quarterly) Employee Referral Program (Earn up to $750 per referral) Education/Tuition Reimbursement Program Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability Retirement Plan: 401(k) with Company Match Generous Paid Time Off: Including 10 Holidays per year and sick leave Employee Assistance Program Additional Employee Discounts on various services What You’ll Be Doing As an Assistant Property Manager, you will play a vital role in the smooth operation of the property under the guidance of the Property Manager. You will assist with leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top-notch service to both residents and staff. Essential Responsibilities Leasing, Collections, and Resident Services. Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required. Assist in following up on delinquencies and ensure timely collection of payments. Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed. Assist in scheduling appointments for potential prospects and residents. Maintain accurate resident records, including account setup (names, lease dates, charges, and credits). Process security deposit refunds and ensure positive resident relations. Record all resident correspondence and assist in validating rental eligibility. Promote resident retention programs and address resident concerns promptly. Managerial Support And Staff Coordination Provide support in the absence of the Property Manager and assist in managerial duties as directed. Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance. Provide training and coaching to office staff as directed by the Property Manager. Attend staff meetings and take minutes when necessary. Assist in collection and processing of all payments and purchase orders. Assist in any requested work to be done on the property and ensure completion. Vendor Relations And Lease Oversight Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements. Oversee lease and renewal processes, ensuring accuracy and compliance with policies. Maintain renewal records and assist with marketing and follow-up for leasing. Compliance Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance. Qualifications What We’ll Expect from You: Two to three years of related experience and/or training. Prior experience in property management or managerial experience in a sales/customer service role. Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties. Skills Strong interpersonal and communication skills to interact effectively with residents and office staff. Strong analytical and problem-solving skills to resolve issues efficiently. Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously. Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team. Ready to support and enhance our community? Apply today and take the next step in your career with us! If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. #J-18808-Ljbffr Morgan Properties