HVAC Outside Account Executive
Building Controls and Services, Inc.
HVAC Outside Account Executive
Job Location: Buffalo, NY Operating Company: Engineered Building Systems (EBS) Pay Transparency: 110-120k 1st year Draw/Commission FLSA Status: Exempt About: Engineered Building Systems A member of the AIR Control Concepts family. Engineered Building Systems (EBS) is a manufacturers' representative firm specializing in commercial and industrial HVAC equipment across Pennsylvania, New York, and West Virginia. We work alongside mechanical contractors, consulting engineers, and building owners to bring the right equipment to every project from initial specification through startup and beyond. With ten regional offices and a team of dedicated application engineers and sales professionals, EBS provides the local knowledge and responsive support that large, national distributors simply can't match. We know the markets we serve because we live and work in them.
Job Description: As an HVAC Outside Account Executive, you'll take a consultative approach to building trusted relationships with mechanical engineers, contractors, and building owners. You'll lead strategic account development, manage complex sales pipelines, and deliver tailored HVAC solutions that solve real-world challenges. This is a high-impact, entrepreneurial role that blends technical expertise with relationship-building to drive long-term growth and customer success.
Essential Duties and Responsibilities
- Develop and foster relationships with mechanical engineers, contractors, and building owners
- Drive growth through strategic account planning and targeted business development
- Manage commercial accounts with a focus on long-term customer satisfaction and retention
- Ensure profitability by adhering to pricing structures and established sales processes
Customer Engagement
- Understand specific customer requirements to create tailored HVAC solutions
- Deliver timely, accurate solutions through product recommendations and system design expertise
- Promote the EBS product line at HVAC-related promotional events
- Work closely with clients to ensure optimal satisfaction throughout each project lifecycle
Project Coordination
- Collaborate with internal engineering and support teams to ensure seamless project execution
- Oversee project management activities including quotations, order processing, and tracking
- Manage logistics including freight claims, product availability, and warranty or field service coordination
- Maintain clear communication across internal teams and external stakeholders to ensure project success
Technical Expertise and Continuous Learning
- Stay current on HVAC fundamentals and product innovations
- Leverage deep technical knowledge to deliver high-value, practical solutions
- Educate yourself, colleagues, and customers on emerging technologies and best practices
Experience and Requirements:
- Bachelor's degree in Engineering or related field (Mechanical Engineering preferred)
- Minimum 5 years of successful experience in Commercial/Applied HVAC Sales Engineering (preferred)
- Experience with CRM tools and sales tracking systems
Knowledge, Skills, and Abilities:
- Proven ability to build and sustain long-term, mutually beneficial customer relationships
- Strong consultative sales approach with experience navigating complex, matrixed environments
- In-depth technical expertise in commercial HVAC systems and familiarity with key manufacturers in the market
- Effective multitasking and organizational skills with a sharp attention to detail
- Established network and reputation within the HVAC industry
- Applies strategic and analytical thinking to evaluate solutions and drive results
- Energetic, enthusiastic, and professionalthrives in a fast-paced environment
- Works effectively across teams, customers, and suppliers with a collaborative mindset
- Excellent written and verbal communication skills, both internally and externally
- Demonstrates EBS Core Values: driven and self-motivated, can-do attitude, team player, customer driven, do what's right, and accountable
Benefits:
- Health & Wellness Medical, dental, vision, and life insurance coverage to support your well-being.
- Financial Security 401(k) retirement plan with company match and short/long-term disability coverage.
- Work-Life Balance Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
- Professional Development Ongoing training opportunities and support for continuing education.
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