Inside Sales Representative (68199)

Job Details Job Location: Jacksonville, FL 32218 Salary Range: $18.50 - $18.50 Base+Commission/month Job Shift: Day JOB TITLE: Inside Sales Representative Required: Bilingual (English/Spanish) Schedule Monday – Friday, 8:00 am – 5:00 pm with rotating SaturdaysClosed on Sundays so you can spend time with your loved ones Compensation Base pay ($18.50/hr) + uncapped commission Average performers in this role are earning $10,800 in commission Team Member Perks Paid Weekly Sick Time – 5 days Vacation Time – Earn up to 2 weeks on your first year of employment Paid Holidays and Floating Holidays Premium FREE Medical and Dental coverage options Vision Insurance 401(k) with company matching Life Insurance Discounts on Tires and Wheels Opportunity for advancement We want to hear from you if you You pride yourself in providing the BEST customer service You are enthusiastic about the automotive industry You are meticulous, self-driven, and an effective communicator Essential Responsibilities Provides exceptional customer service and sales support to all customers and team members Effectively supports sales and customer service-related inquiries from customers through various channels, i.e., phone, chat, text, and email Answers inbound customer phone calls Makes outbound sales calls to support company objectives as assigned by the manager Enters customer discussion points and other information in the Customer Relationship Management (CRM) system and coordinates follow-up activities Provides information to customers about our products, services, campaigns, and programs Develops new prospects and leads by making outbound phone calls and doing research online Assists sales team and customers with new customer and credit applications Supports the product returns process for new items and warranty claims Maintains supplier point-of-sale brochures, catalogs, banners, and other items to support sales team members and customers Compiles recommendations to improve the efficiency and effectiveness of key business processes Works with other sales team members and sales team management to share best practices and implement improved sales practices Availability to work Saturdays as part of team rotation; covering phones remotely using company equipment Required Qualifications and Skills High school diploma / G.E.D. or equivalent experience 2+ years of experience in a similar or related position Excellent customer service track record Basic knowledge of MS Office suite; Word, Outlook Familiarity with NetSuite, preferred #J-18808-Ljbffr Tireco, Inc