Testing Manager

Job Description

The Test Manager leads the testing department responsible for validating custom electrical equipment before it ships to customers. This role ensures that every product meets rigorous quality and safety standards while maintaining efficient throughput in a fast-paced manufacturing environment. The Testing Manager directly manages a team of testing technicians, develops and refines testing procedures, and serves as the technical authority on testing across three product centers. This role is accountable for ensuring all products meet customer specifications, regulatory requirements, and industry compliance standards.

Accountabilities

• Manage, mentor, and develop a team of testing technicians.
• Set performance expectations, conduct reviews, and support professional growth.
• Build a culture of safety, quality, and accountability within the department.
• Coordinate staffing and scheduling to meet production demands.
• Oversee all testing activities for custom electrical assemblies, including switchgear, control panels, and related equipment.
• Develop, document, and standardize testing procedures across all facilities.
• Ensure all products pass the required functionality, safety, and compliance testing before shipment.
• Troubleshoot testing failures in collaboration with engineering and production teams to resolve issues.
• Maintain testing equipment and ensure proper calibration.
• Ensure testing processes comply with UL 891, UL 1558, DLAH, and other applicable standards.
• Prepare for and support third-party inspections and audits.
• Maintain accurate testing documentation and records.
• Drive continuous improvement in testing efficiency and defect detection.
• Facilitate communication between the three product centers to ensure consistency in testing standards and practices.
• Partner with production, engineering, and quality teams to address technical issues and improve processes.
• Communicate directly with clients on testing requirements, results, and timelines when needed.
• Perform other duties as assigned.

Qualifications:
Qualifications

Required knowledge/Experience

• 10+ years in a manufacturing environment, preferably in electrical equipment or custom assembly.
• 3+ years of supervisory or management experience leading technical teams.
• Hands-on experience with electrical testing procedures and equipment.
• Working knowledge of medium-voltage (MV) and low-voltage (LV) switchgear, control panels, PCD, and crimp plate buildings
• Familiarity with UL 891, UL 1558, DLAH requirements, and related industry standards
• Understanding of electrical schematics, wiring diagrams, and test documentation
• Knowledge of safety protocols for working with energized electrical equipment
• Strong leadership and team development abilities
• Excellent problem-solving and root-cause analysis skills
• Clear, professional communication with internal teams and external clients
• Ability to manage multiple priorities and meet deadlines in a production environment
• Proficiency with standard manufacturing software and documentation systems

Education

• Highschool Diploma or GED, Required.

Supervisory Requirements

• Directly manages, coaches, and develops the Testing team. Responsible for hiring, workload prioritization, performance management, and professional development. Partners with production and engineering leadership to ensure quality goals are aligned and achieved across functions.

Work Environment and Physical Demands

• FLSA executive and professional positions paid on a salary basis, where project requirements and tight client deadlines may require workweeks over forty (40) hours (including weekends or holidays)
• This role will work in an office setting; however, frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards, and engage staff.
• Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs.
• Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls.
• Lifting: Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards.
• Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members.

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

Mission Critical Group is an equal opportunity employer, and the Company complies with all applicable federal, state, and local fair employment laws. Mission Critical Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons based on race, color, religion, creed, ancestry, sex, gender, national origin, age, disability, medical condition, marital status, veteran or military status, gender identity, gender expression, sexual orientation, pregnancy child birth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by applicable federal, state, and local law (“Protected Categories”).