Associate Care Manager

Associate Care Manager

As an Associate Care Manager, you play a key role in supporting patients through their care journey, helping ensure they feel informed, supported, and connected at every step. Working alongside an interdisciplinary team, you assist in coordinating services, addressing barriers to care, and contributing to safe, timely transitions between care settings. Your work directly supports patient outcomes by helping care plans come to life through collaboration, communication, and attention to individual needs. At UHS, the impact of your work extends beyond daily responsibilities. It is about building trust, strengthening relationships, and supporting both patients and colleagues in meaningful ways. You will be part of a team that values compassion, teamwork, and continuous improvement, where each interaction contributes to a better experience for those we serve and for one another.

Primary Work Shift: Day Rotational

Regular Scheduled Weekly Hours: 40

Compensation Range: $27.80 - $41.69 per hour, depending on experience

Job Responsibilities

• Coordinates timely, quality, cost effective hospitalization for patient through identification of discharge planning needs, referral and follow-up of identified patients.
• Collaborates with the Nurse Care Manager to develop and implement a comprehensive plan of care through the interdisciplinary team process in conjunction with the patient and family.
• Assists in data collection as directed assuring integrity and timely completion.
• Provides education to patients and families regarding post-acute care needs.
• Serves, as patient advocate by assuring care rendered is appropriate, timely, and confidential.
• Identifies and fosters acceptance of appropriate levels of care to meet the anticipated and/or established continuing care plan.
• Participates in community organizations and activities serving the patient population.
• Keeps abreast of research, literature and developments in the Continuing Care field. Attend appropriate continuing education programs.
• May assume additional responsibilities, as requested.

Position Qualifications

Minimum Required:

• Associate in applied science degree in related field or five (5) years experience in acute/tertiary facility and/or community health nursing.

Preferred:

• Bachelor's of Science degree in health care or related field.

Why You'll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home – Located in New York's Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we'd love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.