Records Operations Supervisor - Akron

Records Operations Supervisor Akron, OH

Roetzel & Andress is pleased to present a new opportunity for an experienced, organized, and proactive Records Operations Supervisor to join our team. This position provides day-to-day operational leadership for the Firm's Records Department while helping support the continued evolution of our records management program. Our ideal candidate will have 5+ years' experience working in a law firm records environment and enjoy balancing leadership responsibilities with hands-on operational work. We offer competitive compensation and excellent benefits.

Primary Responsibilities

• Oversee daily Records Department workflow and operations.
• Guide, train, and support Records personnel.
• Monitor workloads and ensure timely completion of responsibilities.
• Maintain quality standards for file maintenance, scanning, retrieval, storage, and destruction.
• Support records procedures, workflow improvements, and technology initiatives.
• Assist with records inventories, retention projects, and information governance initiatives.
• Apply attorney departure, file transfer, and records transition procedures.
• Partner with leadership to promote accountability and operational excellence.
• Advise attorneys, legal assistants, and administrative staff on records matters.

Skills, Qualifications & Educational Requirements

• Five or more years of experience in legal records, information governance, or a comparable environment.
• Experience coordinating workflows, projects, or personnel in a legal records setting.
• Knowledge of legal records management, retention practices, and confidentiality requirements.
• Strong organizational, analytical, communication, and problem-solving skills.
• Experience with document management systems, preferably iManage or NetDocuments.
• Proficiency with Microsoft Outlook, Word, Excel, Teams, and other business technologies.
• Strong attention to detail and commitment to quality.
• Ability to work independently, prioritize competing demands, and manage multiple projects.
• Ability to communicate effectively with attorneys, administrative professionals, and firm leadership.
• Ability to support change, implement processes, and promote technology adoption.
• Experience with records inventories, off-site storage, and paper-lite initiatives preferred.