Systems Administrator (SaaS)

Job Description

Job Description

About INflow Federal - founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.

Job Overview:

As a Systems Administrator, you'll be at the heart of our mission to keep a primary GEOINT exploitation system running for the analysts who depend on it. Working as part of an elite and agile team, you'll provide on-site, on-the-floor technical and system administration support – troubleshooting software and hardware anomalies as they occur, automating software deployments, packaging software, and supporting VDI endpoints, virtual machines, and geospatial/corporate software – driving our commitment to mission uptime and production readiness.

Here, your work is more than a job – it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Duties & Responsibilities

• Manage the functionality and efficiency of a group of computers running on one or more operating systems
• Maintain the integrity and security of servers and systems
• Set up administrator and service accounts
• Maintain system documentation
• Interact with users and evaluate vendor products
• Make recommendations to purchase hardware and software, coordinate installation, and provide backup recovery
• Develop and monitor policies and standards for allocation related to the use of computing resources
• Automate software deployments, package software, and troubleshoot VDI endpoints, virtual machines, and geospatial/corporate software issues, making corrective recommendations as necessary
• Respond quickly to application/hardware issues, resolve problems on the spot where possible, replicate issues for internal analysis/diagnosis, and assist in preparing technical documentation of problems and solutions
• Program in an administrative language as needed
• Develop and implement testing strategies and document results
• Provide advice and training to end users
• Provide guidance and work leadership to less-experienced staff members
• Maintain current knowledge of relevant technologies as assigned and participate in special projects as required

Required Skills & Experience

• 5-10 years of directly related experience in systems administration and analysis
• Bachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
• Experience supporting maintenance and change requests for all user-facing devices and systems
• Attention to detail and strong organizational skills
• Strong writing skills (document creation and note taking)
• Strong time management skills
• Ability to work within a team on projects and/or tasks
• Multi-mission environment experience
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to troubleshoot and document various problems
• Excellent customer service skills

Desired Skills

• Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
• Service+ experience
• Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
• Client operating systems (Windows 11)
• Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere, XenDesktop)
• Advanced scripting in Python / PowerShell
• Log analysis experience for troubleshooting

This is the likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Certification Requirements

Most of our contracts require DoD 8140 (formerly 8570) compliance. We built 8140.study - our certification training platform - to help. This helps you study for certifications such as the CompTIA Security+.

Other Notes

• Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
• If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at View phone number on us.fitly.work.
• Candidate must have the ability to lift up to 50 lbs.
• Must have willingness to perform duties not listed in the job description as required by INflow and our customer.

Citizenship Requirements

* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.

Equal Opportunity Employer 

Diversity and Inclusion

INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

 

This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.

 

 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.