Fulfillment Specialist

Job Description

Fulfillment Tech I involves accurately picking, packing, and preparing customer orders for shipment, ensuring timely delivery by locating merchandise, verifying quantities, and properly labeling packages according to order details. Often utilizing warehouse management systems (Infoplus) and material handling equipment in a fast-paced environment.

Essential Duties and Responsibilities

• Locates and retrieves products from warehouse shelves based on customer orders using the warehouse management system (Infoplus) or pick sheets.
• Maintains accurate inventory levels by performing cycle counts of ready-for-sale products to report to LeafLink Lead to ensure the inventory is correct for both the sales team and dispensaries.
• Completes UIN audits in our states tracking system daily to ensure that all products have been transferred into the appropriate room within METRC. Ensure anything that is done physically, is also completed digitally.
• Completes investigations into any questionable UINs and the location of products.
• Inspects products for damage or defects before being packed and shipped.
• Communicates any problems that may arise within the vault to the manager.
• Monitors product expiration dates.
• Organizes hard copy files/reports.
• Communicates with the packaging department for when finished goods are ready to be transferred from packaging to the vault.
• Documents accurately all finished products that come into the vault. Gives detailed report of specifications of each item. I.e.: Product name, Weight, THC %, total amount, and flower tiers which are designated by Post Harvest and the Sales team.
• Uses the warehouse management system (Infoplus) for receiving new inventory.
• Moves all products to their categorized, designated storage space within the vault until fulfillment is ready to pull these products for delivery orders.
• Carries out the consolidations of shelf space of these products to prepare for new inventory.
• Utilizes pallet jacks, WAV, or other material handling equipment to move inventory efficiently.
• Assists with any other projects/fulfillment duties that are assigned by manager.
• Possess a valid drivers license and maintain a favorable Motor Vehicle Record (MVR).
• Performs other duties as assigned.

Minimum Qualifications

• Must be able to obtain a state medical marijuana badge and pass a background check
• Must be at least 21 years of age (as per legal requirements).
• Must be able to communicate with GDF Team effectively and professionally.
• Strong attention to detail and ability to thrive in a constantly evolving new industry.
• Analytical mind with strong math skills
• Ability to learn and operate on software platforms related to inventory control/electronic tracking.
• Must perform under high pressure situations.
• Ability to work in a fast-paced environment and handle high stress situations.
• Self-Motivated
• Ability to multitask
• Excellent organizational skills
• Ability to stay focused
• Positive attitude and strong work ethic. Must be a team player with a can do attitude.
• Available to work weekends and holidays as needed

Education and Experience Requirements

• High School Diploma or equivalent
• Fulfillment Operations (Picking, Packing, Shipping): 1 year (preferred)
• Inventory control: 1 year (preferred)
• Experience with Excel
• Familiarity with warehouse management systems
• Strong data entry skills
• High attention to detail

Physical Requirements

• Must be able to lift and carry up to 50 pounds.
• The ability to respond quickly to sounds
• The ability to move safely over uneven terrain or in confined spaces.
• The ability to see and respond to dangerous situations.
• The ability to wear personal protective gear correctly most of the day.
• The ability to sit or stand for up to 12 hours at a time.
• The ability to work in bright/hot/humid conditions.
• The ability to work in low light situations.
• Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity
• Exposure to limited hazardous chemicals

At Good Day Farm, we are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.

If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.