Accounts Receivable Manager

Winebow Job Opportunity

At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and we work tirelessly to promote a culture of inclusion where our team feels safe, respected, and valued. We want our Winebow family to feel at home and to be empowered to bring their best selves forward.

We seek talent from all backgrounds to join our organization and are dedicated to achieving a diverse workforce in all aspects of employment including but not limited to recruiting, hiring, promotion, training, benefits, wage and salary equity.

The salary range for this position is $90,000 - $100,000. We also offer a comprehensive benefits package of medical, dental, vision, life, AD&D, 401k with company match, employee purchase program (where licensed) and paid time off. If you are hired at Winebow, your final base salary compensation will be determined based on factors such as geographic location, skills, education and/or experience. In addition to those factors, we consider internal equity of our current team members as a part of any final offer.

This position is hybrid and will be based in our Benicia, CA office location. In office days are Tuesday/Wednesday/Thursday and remote the other days except as needed for special meetings or events.

Essential Functions

• Overseeing the accounts receivable team and ensuring accuracy of all accounts receivable activities
• Monitoring and reviewing customer accounts to ensure payment terms are followed and overdue accounts are pursued.
• Investigating and resolving customer queries and disputes
• Preparing, reviewing, and analyzing aging reports to identify trends and recommend solutions
• Liaising with external auditors and third-party collection agencies as required
• Assisting leadership in the preparation of the annual budget and long-term financial objectives
• Directly responsible for training, directing, supporting, and counseling of A/R staff to ensure achievement of departmental delinquency and cash posting targets.
• Monitors, tracks and reports Accounts Receivable processes, including but not limited to: collections, daily cash posting, returns, payment research, unapplied payments, attendance, and returned checks.
• Reports productivity, attendance, and conduct concerns to Accounts Receivable Director
• Analyzes workflow and, daily depending on staffing needs and levels, performs duties of Admins, Specialists, Collector I, Collector II, and/or File Person.
• Assists Accounts Receivable Director with preparation of performance reviews.
• Arrives to work, meetings, appointments and other work-related functions on time and as scheduled.
• Creates and runs reports, performs statistical analyses, and prepares spreadsheets as needed to facilitate informed decisions.
• Communicates data-driven insights to AR Director and other members of the management team.
• As prescribed by AR Director, monitors, analyzes, evaluates, and reports on accounts receivable and allied departmental policies and procedures.
• Identifies and reports impediments to the revenue cycle with an eye on improved performance and efficiency, especially (but not limited to) faster collection and posting of customer payments.
• Identifies accounts receivable-related credit policies and procedures that are inefficient, obsolete, outside of regulatory compliance, and/or which inhibit profitability.
• Makes process improvement recommendations to AR Director.
• Develops and recommends cross-regional strategies to drive the Accounts Receivable team and its systems toward best practices and key objectives as needed and directed by the AR Director.
• Rolls out process changes by preparing and delivering presentations, online and/or in person as needed, to educate, explain and train fellow Winebow employees of all levels.
• Maintains a state of awareness for sales and operational strengths, weaknesses, and opportunities for collaboration. Makes recommendations to AR Director accordingly.
• Promotes a positive and professional image of Winebow, both internally and externally.
• Meets agreed upon goals and objectives effectively and in a timely manner.

Other Functions

• Follows all safety policies and procedures; communicates hazards and/or suggests improvements to manager.
• Other duties as assigned

Working Conditions

• Normal Office Environment

Equipment/Machinery Used

• Office equipment including computers, printers, telephone, fax machine, copier and scanner; automobile

Physical Requirements

• Sitting, standing, walking, bending, reaching, finger dexterity and visual acuity, driving.

Minimum Requirements

• A four-year degree from an accredited college or university, preferably in Business Administration, Finance, Accounting or Economics.
• 7 or more years of progressive Accounts Receivable experience.
• 3 or more years of supervisory experience.
• Ability to understand operational complexity and work collaboratively across teams.
• Must be a strong communicator, comfortable making and delivering group presentations.
• Intermediate Excel skills required.
• Hybrid Work Schedule: Required in-office Tuesday–Thursday, with additional in-office attendance required as needed for special meetings or business needs on non-designated in-office days.