Sales & Catering Coordinator

Job Description

Job Description

Our successful hotel is looking for a hospitality professional with a sales mindset to assist in growing our hotel. You will serve as a liaison between the sales department and the front desk to provide our guests with an unforgettable experience at our hotel, in addition to attracting new guests to increase our revenue. You'll be in charge of responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. We are looking for someone with exceptional communication skills as well as previous sales experience. Please apply as soon as possible if this describes you!

• Increase revenues by upselling and providing additional amenities and upgrades to customers to ensure they are entirely satisfied
• Assist sales team by managing schedules, filing important documents, and communicating relevant information
• Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities
• Perform an initial pitch to a list of business and referral prospects based on your research and networking
• Establish and maintain communication with customers via phone and email to answer their inquiries and requests

• Displays a proven track record of sales success
• Exhibits superior communication, negotiation, and interpersonal abilities
• High school diploma or GED, and bachelor’s degree in business administration or related field preferred
• Must have previous sales experience working in the hospitality industry
• Good organization and time management skills

As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center.

A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access.