Inside Sales / Admin Assistant

Inside Sales Representative — FASTSIGNS Charlotte / South Charlotte

Are you energized by helping people solve problems? Looking for a sales role with structure, training, and real variety — where every project is different? FASTSIGNS is hiring an Inside Sales Representative to be the first point of contact for walk-in, phone, and online inquiries. You'll guide customers from initial conversation to delivered sign, turning first-time buyers into long-term clients.

What You'll Do

• Greet and consult with walk-in, phone, and internet prospects in a clean, professional retail center
• Develop and present product and solution recommendations using the FASTSIGNS sales process
• Build estimates and orders in our point-of-sale system; coordinate production, pickup, delivery, and installation
• Manage pre-order collections and basic AR follow-up on your accounts
• Support marketing activities (database outreach, mailings) and routine administrative tasks
• Build long-term relationships with repeat and referral customers

What We're Looking For

• High-energy, outgoing, reliable, with a strong sense of urgency
• Strong listener and organizer; clear written and verbal communication
• Comfortable learning new products, software, and a structured sales process
• Prior sales, retail, or customer-facing experience preferred
• Graphic design experience is a plus, not required

What We Offer

• Competitive hourly pay
• Monday–Friday schedule; weekends and major holidays off
• Paid holidays and paid vacation
• Optional medical benefits
• 401(k) with company match
• Industry-leading formal and on-the-job training (introductory, intermediate, advanced)
• A clear path to grow your product knowledge, sales skills, and earnings

About FASTSIGNS Charlotte:

We design, produce, and install signs, graphics, and visual communications for businesses across the region — from simple banners to large-scale wayfinding and vehicle wraps. No two projects are the same. If you want a role where you're constantly learning and your work shows up all over the community, this is it.