Radiology Systems Analyst Supervisor

System Analyst Supervisor

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric careand your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

A System Analyst Supervisor is a senior level position in the System Analyst job family. A person in this position will be required to work with and across teams of analysts to provide advanced level support for their customers. Performs advanced system configuration changes and maintenance to support the lifecycle of the application. Recommends design enhancements and changes for complex systems. Required to manage other staff and lead teams. Subject Matter Expert in their domain.

What You Will Do

• Performs operational support, maintenance and system configuration as defined in departmental operating procedures and recommends operational and process improvements.
• Identifies, analyzes and resolves data and system issues of advanced complexity.
• Works independently and leads teams in support of team initiatives and projects; manages cross functional work teams.
• Demonstrates advanced proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
• Develops, validates and executes comprehensive test plans.
• Performs 24/7 on call support if applicable.
• Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors, colleagues, and senior leadership.
• Acts as a Subject Matter Expert in their area of application or domain.
• Educates and coaches other team members; provides quality reviews of other work products such as system documentation and requirements.
• Directly supervises team members, delegates, coaches staff and enforces compliance with department and hospital policies and procedures and provides feedback to staff and management.
• May be required to travel to/from and work in the various CHOP locations, including patient care areas.
• May be required to travel for mandatory certifications.
• May be designated a "Health Care Worker"
• May be required to represent DTS and/or present to various Hospital Clinical and/or Operations committees.

Education Qualifications

• Bachelor's Degree - Required
• Bachelor's Degree Computer Science, IS, Business, or Healthcare - Preferred

Required Experience

• At least five (5) years experience working within a healthcare environment and within Information Systems - Required

Preferred Experience

• 5+ years of hands-on experience administering PACS, RIS, EHR, and other clinical imaging systems, including a strong working knowledge of DICOM and HL7 workflows.
• Subject matter expertise across multiple PACS and radiology application platforms (Visage, PowerScribe, and Epic Radiant preferred).
• Strong understanding of radiology workflows, with the ability to collaborate effectively with radiologists, physicians, technologists, IT teams, and other clinical stakeholders within a large healthcare setting.
• ARRT, CIIP, or equivalent certification preferred.

Skills and Abilities

• Excellent communication and teamwork skills including conflict resolution. (Required proficiency)
• Advanced critical thinking, problem-solving and troubleshooting skills. (Required proficiency)
• Proficient skills in Microsoft Office products (Word, Excel, Power Point, etc.). (Required proficiency)
• Ability to facilitate meetings with senior leaders and cross functional groups (Required proficiency)
• Advanced documentation skills (Required proficiency)
• Mentoring and teaching of staff (Required proficiency)
• Ability to lead and manage others (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine.

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. Click here for more information regarding CHOP's Compensation and Benefits.