Events Operations Manager

Job Description

Event Operations Manager

Location: Remote, but must be local to the Dallas Forth Worth Region
Department: Global Events / Marketing
Reports To: Sr Manager, Events Marketing

Why Join Omnicell?

At Omnicell , our mission is to transform the pharmacy and nursing care delivery model to improve clinical and business outcomes across healthcare. As an Event Operations Manager , you will play a critical role in bringing our brand, solutions, and mission to life through exceptional event experiences that connect customers, partners, and employees to the future of healthcare technology.

This is an opportunity to join a highly collaborative team where you will partner across Global Events, Field Marketing, Sales, Product Marketing, and Marketing Operations to execute impactful programs that support business growth and improve patient safety. If you are passionate about operational excellence, thrive in fast-paced environments, and enjoy turning complex plans into flawless experiences, this role offers meaningful impact and professional growth.


What You'll Do

Purpose

Drive the successful planning, coordination, and execution of Omnicell's global events portfolio, delivering exceptional attendee experiences while ensuring operational excellence, compliance, and scalability.

As an Event Operations Manager , you will:

Primary Impact

Ensure Omnicell events are executed seamlessly, professionally, and consistently, creating meaningful customer and employee experiences that support business objectives and healthcare innovation.

Event Operations & Execution

• Lead end-to-end event logistics for assigned programs, from strategic planning and pre-event preparation through onsite execution and post-event closeout.
• Develop and manage event timelines, project plans, run-of-show documents, vendor schedules, and operational workflows to ensure flawless execution.
• Coordinate registration processes, attendee communications, speaker logistics, shipping and freight, audiovisual requirements, event signage, and branded materials.
• Maintain exceptional event quality standards while ensuring alignment with Omnicell brand guidelines and experience expectations.

Vendor & Budget Management

• Build and manage relationships with venues, hotels, event agencies, freight providers, and audiovisual partners.
• Lead vendor engagement activities, including statement of work development, deliverable management, timeline tracking, and performance oversight.
• Monitor event budgets, process purchase requests, manage invoices, and support accurate budget reconciliation activities.

Onsite & Virtual Event Leadership

• Serve as the operational lead onsite, proactively addressing issues, managing execution details, and ensuring a positive attendee experience.
• Support virtual and hybrid event experiences through platform coordination, speaker preparation, testing, and technical readiness.
• Act as a trusted partner to internal stakeholders by providing proactive communication and solution-oriented support during events.

Operational Excellence & Process Improvement

• Maintain accurate event documentation, inventory tracking, operational playbooks, and reporting processes.
• Identify opportunities to improve efficiency, scalability, standardization, and overall event effectiveness.
• Ensure compliance with applicable healthcare industry requirements, company policies, and event governance standards.

Cross-Functional Collaboration

• Partner closely with Field Marketing and Sales teams to align event execution with business goals and audience engagement strategies.
• Collaborate with Marketing Operations to support registration systems, lead capture processes, reporting, and data integrity.
• Coordinate post-event activities, including attendee surveys, follow-up communications, performance reporting, and lessons learned reviews.

Who You Are

Minimum Qualifications

• Bachelor's degree in marketing, business, communications, or related field
• 3+ years of experience in event operations, event marketing, or experiential marketing
• Proven experience managing logistics for in-person and/or hybrid events
• Strong project management and organizational skills with high attention to detail
• Experience working with vendors, venues, and internal stakeholders
• Comfortable operating in fast-paced, deadline-driven environments

Preferred Qualifications

• Bachelor's degree in Marketing, Business, Communications, Event Management, or a related field; or equivalent professional experience.
• Experience supporting B2B, healthcare technology, enterprise software, medical device, or healthcare services organizations.
• Familiarity with event registration platforms, CRM systems, lead capture tools, and marketing technology solutions.
• Experience managing large industry tradeshows, customer events, executive engagements, or multi-event portfolios.
• Experience marketing healthcare technology, medication management solutions, pharmacy systems, or clinical software.
• Understanding of healthcare workflows across inpatient and outpatient care settings.
• Willingness to travel up to 40% to support onsite event execution and customer-facing engagements. [

How You'll Elevate at Omnicell

At Omnicell, success is not only about what you accomplish, but how you achieve it. As an Event Operations Manager , you will demonstrate our Elevate Behaviors every day:


Collaborate

• Build strong partnerships across Global Events, Marketing, Sales, Operations, vendors, and agency partners to deliver exceptional event outcomes.
• Foster transparent communication and teamwork to ensure alignment and shared success.

Inspire

• Create engaging event experiences that strengthen customer relationships and elevate the Omnicell brand.
• Positively influence stakeholders through professionalism, responsiveness, and a customer-first mindset.

Develop

• Continuously seek new approaches, tools, and best practices that enhance operational excellence and event effectiveness.
• Share knowledge and contribute to scalable event processes that benefit the broader organization.

Execute

• Take ownership of event deliverables, timelines, budgets, and quality standards.
• Anticipate risks, resolve issues proactively, and consistently deliver on commitments.

Impact

• Drive operational improvements that increase efficiency, improve attendee experiences, and support Omnicell's mission to improve patient safety and healthcare outcomes.
• Balance strategic goals with flawless execution to create measurable business value.

Success Measures

• Consistent execution of high-quality events that deliver positive attendee experiences.
• Accurate and timely completion of event plans, communications, budgets, and reporting.
• Strong partnership and satisfaction ratings from internal stakeholders and external participants.
• Effective management of multiple concurrent events while maintaining operational excellence.
• Compliance with budget expectations, timelines, brand standards, and healthcare industry requirements.
• Continuous identification and implementation of process improvements that enhance efficiency and scalability.

Work Conditions

• Hybrid work environment
• Ability to travel up to 40% for customer events, tradeshows, executive programs, team meetings, and industry engagements
• Occasional evening or weekend work may be required during event execution periods
• This role may require occasional physical activity during trade shows, events, and product demonstrations, including lifting, carrying, and setting up materials or equipment weighing up to 40lbs.

About Us

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

Our guiding principles inform everything we do:

• As Passionate Transformers , we find a better way to innovate relentlessly.
• Being Mission Driven, we consistently deliver on our promises.
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• Intellectually Curious, eager to think deeper to learn and improve.
• In Doing the Right Thing , we lead by example in ALL we do.

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About the Team

Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at View email address on click.appcast.io.


At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.


Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.