Helpdesk Support
Software Technology Inc
Role: Helpdesk Support Location: Chesterfield, VA Duration: Long Term Onsite work Direct Client Description: The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, answering questions from agencies and IT suppliers about the LiveScan onboarding process, boarding incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, answering questions related to establishing network connectivity from agency LiveScans to LiveScan cloud hosts, creating and maintaining computer software/hardware inventories; preparing and coordinating the completion of agency MOUs; generating help desk tickets and forwarding service requests to IT suppliers; monitoring open tickets, and providing status updates to users. Performs other duties as assigned. The person selected for this position will work full-time onsite at Virginia State Police Headquarters, 7700 Midlothian Tpke, North Chesterfield, VA 23235. Working hours are Monday through Friday, 8:30am to 5:00pm, excluding state holidays. Knowledge, Skills, and Abilities Advanced computer skills are required, particularly related personal computers, PC peripherals and network Help Desk support services that align with the responsibilities summarized in the Job Description. In addition, strong candidates will have expertise related to troubleshooting computer software/hardware problems; advanced customer relations skills; good verbal and written communication skills; ability to control and manage several projects simultaneously; working knowledge of MS Word, MS Excel, and MS Outlook; and strong analytical and decision-making skills. Required/Desired Skills Advanced computer skills (5+ years required) Expertise related to troubleshooting computer software/hardware problems (5+ years required) Advanced customer relations skills (5+ years required) Good verbal and written communication skills (5+ years required) Ability to control and manage several projects simultaneously (5+ years required) Working knowledge of MS Word, MS Excel, and MS Outlook (5+ years required) Strong analytical and decision-making skills (5+ years required) #J-18808-Ljbffr Software Technology Inc
- ...Programs Position Summary This position is the frontline of IT support for our user base - responsible for resolving hardware,... ...ticketing system, and walk-up Triage, prioritize, and resolve helpdesk tickets within established SLA targets using ServiceNow Manage...SuggestedPermanent employmentFull timeTemporary workWork at office
- Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote... .... 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. Demonstrated ability to troubleshoot...SuggestedLocal areaRemote workWorldwideNight shift
$24 - $28 per hour
...Overview Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia – Mercedes-Benz of Richmond and Mercedes-Benz of Midlothian. You...SuggestedRemote workNight shiftWeekend workMurgado Automotive Group
Richmond, VA13 hours ago$110k
...Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will support large-system implementation efforts in the Child Support public-sector domain and may be assigned to...SuggestedContract workFor subcontractorLocal areaRemote workMAXIMUS
Richmond, VA13 hours ago- ...Technical Analyst BRMi is seeking a Technical Analyst to support the organization's ServiceNow Configuration Management Database (CMDB) and Common Service Data Model (CSDM) initiatives by maintaining accurate configuration data, enforcing governance standards, and improving...SuggestedTemporary workRemote workVisa sponsorshipWork visa
BRMi
Richmond, VA2 days ago $68.4k
...customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business...For contractorsWork at officeLocal areaHighmark Health
Richmond, VA1 day ago- ...Manage backup tape rotation and cases for offsite pickup Perform network jack activation for correct VLAN Basic customer training and support on Mitel phone operations Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets...
Ask IT Consulting
Richmond, VA3 days ago - ...science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations. As a Lab Support Technician, you will support the daily operations of the clinical laboratory, ensure the accurate processing and documentation of...RelocationRelocation packageMonday to Friday
Thermo Fisher Scientific
Richmond, VA4 days ago $22.5 per hour
...needed to restore normal operations. Follow established escalation procedures across Computer Operations and related departments. Support senior computer operators as needed. Track and document issues using a ticketing or tracking system. Perform additional...Hourly payPermanent employmentContract workTemporary workFlexible hoursShift workNight shiftAbel Personnel
Richmond, VA3 days ago$26 - $46 per hour
...Job Title : Technical Support Analyst 4 Work Type : Onsite Location : Richmond, VA 23219 Start Date : 07/27/2026 End Date : 06/30/2027 Employment Type : 1099 Contract Pay Rate : $26 – $46 per hour Overview We are seeking an experienced Technical Support Analyst 4 to provide...Hourly payFull timeContract workMonday to FridayTOMORROW HIRE
Richmond, VA1 day ago- ...DataStaff, Inc. is seeking a Technical Support Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA . This position is onsite Responsibilities: Serve as the primary point of contact for end users seeking assistance with a regulatory...Long term contract
DataStaff
Richmond, VA3 days ago - ...Richmond, United States | Posted on 07/15/2026 We are seeking a customer-focused Technical Support Analyst 4 to support a newly launched digital platform used by charitable organizations throughout the Commonwealth of Virginia. This position plays a critical role in helping...
Endurance IT Services
Richmond, VA1 day ago $101.18k - $119.78k
...from multiple operating systems, conduct analysis, identify trends, and summarize findings to “tell the story behind the numbers”. Support U.S. Claims compliance with governance related directives and assist Claims Compliance and Data Manager with projects on an as-needed...Full timeLocal areaArgo Group
Richmond, VA13 hours ago$185 per hour
...lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless...Bi-weekly payPrivate practiceHeadway
Richmond, VA13 hours ago$126 per hour
...lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless...Bi-weekly payPrivate practiceHeadway
Richmond, VA13 hours ago$126 per hour
...lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless...Bi-weekly payPrivate practiceHeadway
Richmond, VA13 hours ago$126 per hour
...lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless...Bi-weekly payPrivate practiceHeadway
Richmond, VA13 hours ago$126 per hour
...lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless...Bi-weekly payPrivate practiceHeadway
Richmond, VA13 hours ago$126 per hour
...lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless...Bi-weekly payPrivate practiceHeadway
Richmond, VA13 hours ago$50k
...solutions to organizational challenges. Job Description Job Title: Computer Operator Location: Richmond, VA (on-site) Supporting: The Defense Logistics Agency (DLA) **Secret Security Clearance** Overview CompTech is seeking a qualified Computer...Contract workLocal areaImmediate startFlexible hoursCompTech Computer Technologies
Richmond, VA4 days ago$126 per hour
...lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless...Bi-weekly payPrivate practiceHeadway
Richmond, VA13 hours ago- ...Enterprise Level EHR Security Analyst – responsible for shaping security profiles and access controls for the EHR, and providing Tier 1 support to EHR end users. Key Responsibilities Map and maintain EHR position definitions, including Millennium Positions, Preferences, and...
MBI
Richmond, VA2 days ago - ...Shentel Technical Support Representative Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often...Local area
Shentel
Richmond, VA4 days ago - ...excited to shape the future of banking, you'll feel right at home here. The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is...Work experience placementRemote work
New Horizon Bank N.A
Richmond, VA3 days ago - ...and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Technical Support Analyst III Location: Richmond, VA (Hybrid) Job Description The enterprise level EHR Security Analyst will be responsible for providing...Work at office
Ampcus
Richmond, VA13 hours ago - The Helpdesk Analyst provides first-level technical support to end users through voice and non-voice channels. The analyst is expected to follow defined Standard Operating Procedures (SOPs) and ensure timely incident resolution within established service levels. Key Responsibilities...
$114.6k - $234.6k
...You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged. If you want to build large-scale...Temporary workFlexible hoursOracle
Richmond, VA2 days ago$90k - $180k
...functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation. Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify...Temporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hoursCapTech Consulting
Richmond, VA4 days ago- ...IT Support Engineer II We're seeking a dynamic Level 2 IT Support Engineer to join our modern IT infrastructure team, supporting KSB's North American operations. This role combines advanced technical problem-solving with hands-on field support across multiple locations...ApprenticeshipLocal areaRemote workFlexible hours
KSB SE & Co. KGaA
Richmond, VA3 days ago $85k - $95k
...actionable insights. Our products improve outcomes and ultimately save lives. Job Description As an Application Specialist, you will support implementation efforts for RapidDeploy product lines, including Radius Plus (Assist), Eclipse, and Lightning. You will own...RelocationMotorola Solutions
Richmond, VA4 days ago
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