Front Desk Medical Receptionist - OB/GYN

Front Desk Medical Receptionist - OB/GYN

Overview:

Downtown Women OBGYN, a division of Square Care Medical Group, is currently seeking an experienced, compassionate and dedicated individual to fill the position of Front Desk Medical Receptionist in our Ob/Gyn medical practice located in Soho. We are seeking a reliable and professional Front Desk Receptionist to join our OB/GYN team. The ideal candidate will have experience working in a medical setting, EMR experience, excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. If you are organized, patient-oriented, and enjoy working in a fast-paced environment, we would love to hear from you. This candidate will assist in promoting a positive patient experience as outlined in our mission, vision, and values. Serious inquiries only.

Responsibilities:

• Greet and welcome patients and visitors to the medical practice in a professional and friendly manner
• Patient registration, appointment check-in/check-out and scheduling
• Scanning and processing patient health information in EHR - Athenahealth
• Verify patient insurance benefits and eligibility
• Collect and process patient balances
• Answer and direct phone calls using a multi-line phone system
• Receives and distributes mail and packages
• Maintain a clean and organized reception and waiting area
• Answer patient questions and provides assistance and directions when necessary
• Process messages within EHR for patients and providers relating to patient care
• Performs other duties as needed
• Maintains all compliance standards as determined by the Medical Group

Experience & Qualifications:

• 5+ years of experience working in customer service
• Friendly, compassionate and energetic disposition
• Courteous to all patients and visitors
• Contributes to a positive and caring workplace culture
• Works well in a team setting as well as independently
• Excellent organization and time management skills
• Attention to detail and accuracy in data entry
• Ability to multitask and manage responsibilities in a fast-paced work environment
• Ability to maintain confidentiality of sensitive information
• Strong verbal and written communication skills
• Office365 (Word, Excel, etc.) proficiency required
• Electronic Health Record experience required, Athenahealth experience preferred
• High School Diploma or equivalent GED required

Job Type: Full-time, (On-Site)


Benefits:
401(k), 401(k) profit share, Dental insurance, Disability insurance, Flexible spending account, Health insurance, Life insurance, Paid time off, Vision insurance, Short Term Disability, Long Term Disability, Supplemental Insurance

Schedule: Monday - Friday

Pay: $19.00 - $21.00 per hour

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, budget and internal equity).