Medical Front Desk Receptionist - Bilingual Spanish/English

Why Join Our Team?

At New York Health (NYH) , we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description:

Medical Front Desk Receptionist (Bilingual Spanish/English)

Location: Brooklyn, NY

Hours: Mon-Fr (5/8.5hr shift between the hours of 7am-5pm)
Organization: New York Health (NYH)-Urology

In this role, you will:

• Be responsible for the daily opening and closing procedures of the office.
  
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
  
• Assist in comforting patients and maintaining reception area.
  
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  
• Collect co pays and balance total finances of the office on a daily basis.
  
• Assist patients with the completion of all necessary forms and documentation.
  
• Build and maintain patient records through the use of the practice EMR system.
  
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
  
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
  
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
  
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
  
• Maintain daily operations of the office by following standard policies and procedures
  
• Perform tasks as assigned for special projects.
  

We require:

• High School diploma with at least 2 years of patient facing reception experience
  
• Bachelor's Degree preferred
  
• Excellent oral and written communication skills
  
• Ability to accept direction and work within a team concept
  
• Strong customer service skills.
  
• 1yr of an EMR experience-Preferred
  
• Must be bilingual in Spanish/English
  

What we offer:

Salary: Starting at $24 per hour

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nyhealth.com
Follow us on Facebook: NYH on Facebook

*New York Health is an Equal Opportunity Employer.*