Assistant Store Manager

Overview If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Carter’s Careers. The Assistant Store Manager will be the first face of the brand for growing families, welcoming new parents and grandparents, and guiding them through our product offerings and parenting moments. A Carter’s career emphasizes caring, teamwork, flexibility, and growth. Carter’s is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company invests in training and development to help you succeed. Equal opportunity employer: Carter’s is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). In addition, Carter’s may modify duties and locations as needed. What you’ll do Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits Foster a positive, safe, and inclusive environment for employees and customers Model service standards and omnichannel experience while coaching others to success Analyze the business and take action to improve results by communicating and driving KPIs with the team Build customer loyalty through company-sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results using company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through consistent customer service, education, and operational controls Qualifications A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED Physical requirements and schedule You can lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods; climb ladders as needed Provide availability that may include days, nights, weekends, and holidays, with a minimum of two closing shifts per week Benefits and additional information Benefits include health and mental health coverage, a 30% discount on our brands, referral bonuses, and more Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and opportunities for professional and personal development Education programs and growth opportunities, including tuition assistance for further education Applications will be accepted for a period after posting date; Carter’s does not use AI in our hiring process Notes: job description not all-inclusive; duties may be reassigned at management discretion #J-18808-Ljbffr