Assistant Mgr Front Office
IHG Hotels & Resorts
IHG Hotels & Resorts - 3315 Fulling Mill Rd - Responsibilities: Assist in managing all aspects of the guest relation areas including guest registration, bell services, concierge services, business center, club lounge telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability.; Assist in managing the day-to-day activities of the Front Office staff and schedule employees to ensure proper coverage.; Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies.; Ensure staff are properly trained on systems, security and cash handling procedures, and service standards.; May serve as manager on duty as required.
$40k - $52k
JOB OVERVIEW: Assist in managing all aspects of the guest relation areas which may include but is not limited to guest registration... ...to all brand standards and desk merchandising. Serve as Front Office Manager in his/her absence. DUTIES AND RESPONSIBILITIES:...Front officeFull timeLocal areaNight shiftWeekend work- ...promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when... ...where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and...Front officeRelocation
- ...promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when... ...where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and...Front officeRelocationNight shift
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