Store Manager

Store ManagerReports to: Regional ManagerLocation: Jefferson Community & Technical College, 200 W. Broadway, Louisville, Kentucky 40202Contract Type: Full-Time, Permanent Working Hours: 40 hours per weekPay Rate: $65,000 - $70,000 per annumAbout BibliUBibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.Here's what makes our story compelling:Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.Our culture is collaborative, high-growth, and agile. You'll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.Position OverviewWe are looking for a results driven retail Store Manager for our store. The successful candidates will be able to lead a customer focused team, drive sales and profitability and enhance campus relationships.What you will be doing:Collect, enter and analyze adoptions for order placement and maintain regular communication with campus stakeholders regarding status. Introduce and promote the most affordable option for the student.Manage inventory for your store, including receiving, tagging, set-up and the return of unsold inventory to the vendors.Develop and maintain a good working relationship with the faculty to obtain key information for course materials. Schedule regular appointments and meet with the appropriate administrative personnel to build partnerships, promote Day 1 access and determine the best option for students.Meet sales goals by training, motivating and providing feedback to sales staff.Ensure company compliance with policies and procedures.Maintain visual merchandising standards.Conduct personnel performance appraisals to assess training needs and build career paths.Address customer service issues and partner with Regional Manager to resolve issues.What we are looking forMust have:Proven success as a retail managerExcellent communication and interpersonal skillsDesire to lead a results oriented team that is an integral part of the campus community.Detail oriented with organizational skillsGood to have:Two (2) years of college or its equivalentBackground in Campus store managementBenefitsOur benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.Here's what we offer:Paid time off401(k) planMedical insuranceDental insuranceVision insuranceLife insuranceBonus incentiveWe strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.