Manager, Product Management, Axon Human Intervention

Manager, Product Management (PXDP50) Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. About the Team We are seeking Product Managers to work on Axon, a Capital One‑developed platform that drives customer and agent experiences whenever human intervention is required to make the right decision. Our team owns a critical portion of the credit card acquisitions business, managing all exception scenarios that need human action to resolve a decision. Our vision centers on unlocking growth and reducing friction by making these interventions immediate and seamless. As part of the team, you will help understand our users' needs, define the direction of the platform, and scale emerging technologies for enterprise usage alongside an amazing team. In this role, you will collaborate with internal business customers, architects, engineers, analysts, process, and operations leaders to define the Axon product strategy. We are seeking Product Managers who are motivated to develop elegant, modernized solutions that simplify platform maintenance while creating great experiences for internal users and Capital One customers. Capital One Product Framework Human Centered – obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused – delivers game‑changing outcomes by focusing on leverage and execution excellence Technology Driven – leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value Integrated Problem Solving – identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership – leads cross‑functional teams to solve customer problems and drive organizational alignment Basic Qualifications Currently has, or is in the process of obtaining, a Bachelor’s or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems), Business, or Marketing, with the degree expected to be completed on or before the scheduled start date OR a Bachelor’s degree in any field and 3 years of Product Management experience Preferred Qualifications Experience translating business strategy and analysis into consumer‑facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Compensation & Benefits Chicago, IL: $149,800 - $171,000 New York, NY: $179,700 - $205,100 This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies by status. Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr Capital One