Billing Associate

About Us As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end‑to‑end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Looking for a Billing Associate in Erlanger, KY! JOB SUMMARY A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. Manage Special Billing invoices through the Pilot Invoice application. Ensure all back‑up/requirements are provided before invoices are sent out to the customer. Generate a PN for any missing back‑up/requirements. Manage customer coding for new accounts or billing change forms. Essential Functions Knowledge of each customer's tariff in your audit assignment Audit invoices from daily invoice audit report Keep audit books up to date with newest tariffs Send audited invoices as soon as they become available Audit from pending reports if needed Release EDI transmissions as soon as the invoices become available Update procedures and work instructions in the QMS as needed to reflect current processes Handle invoice corrections as needed Respond to emails and phone calls in a timely manner Continue to increase communication to the stations to encourage them to use us as a resource to resolve problems Send out Special Billing Invoices as needed Manage Special Billing inbox Other duties as assigned Skills/Competencies Detail oriented, capable of carrying out a given task with all details needed Team player Strong ability to work independently Excellent phone and customer service etiquette Goal Oriented Moderate understanding of Excel Computer savvy Ability to work in a fast paced environment EDUCATION High school or equivalent education required Bachelor’s degree a plus Experience 2 years of experience in a billing associate role Company Benefits Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range $23-$25 per hour The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing View email address on click.appcast.io. #J-18808-Ljbffr