Plumbing Technician

Job Description

Job Description

Experienced Plumbers — Your Skill Should Be Rewarded.

All Star Plumbing & Air is growing, and we’re looking for an experienced Residential Plumbing Service Technician who takes pride in diagnosing problems correctly, communicating with homeowners, and seeing jobs through to completion.

We offer steady year-round work, strong earning potential, a company-provided truck, and a support team that works hard to help our technicians succeed.

We are looking for more than someone who can replace parts. We want a plumber who can think through a problem, diagnose the full system, and has a “dog on a bone” mentality when a job gets difficult.

What You’ll Do

• Diagnose and repair residential plumbing problems
• Service water heaters, leaks, stoppages, toilets, faucets, fixtures, piping, and other residential plumbing systems
• Perform thorough diagnostics and identify the root cause of plumbing issues
• Explain findings and repair options clearly to homeowners
• Prepare accurate estimates and job documentation
• Complete required photos, notes, and paperwork
• Follow company SOPs, processes, and service standards
• Use ServiceTitan and other company technology
• Maintain a clean, organized, properly stocked service truck
• Participate in the on-call rotation
• Take ownership of each call from diagnosis through completion

What We’re Looking For

• 3+ years of residential plumbing service experience preferred
• Strong diagnostic and troubleshooting ability
• Ability to confidently complete residential plumbing repairs
• Excellent communication and customer-service skills
• Strong problem-solving and critical-thinking skills
• Dependable, accountable, and professional
• Willing to follow established company processes
• Coachable and open to continued learning
• Comfortable working independently
• Valid driver’s license and acceptable driving record

What We Offer

• $65,000–$100,000+ annual earning opportunity
• Uncapped earning potential
• Steady, year-round residential service work
• Performance-based compensation opportunities
• Company service truck
• Fuel card
• Stocked service vehicles
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Paid time off
• Employee discount
• Referral program
• Retirement plan
• Growth and advancement opportunities
• Supportive office and leadership team

The Kind of Person Who Does Well Here

We value technicians who:

Take ownership. If there is a problem, you work toward a solution.

Do what they say they’ll do. Customers and teammates should be able to count on you.

Diagnose before replacing. We expect technicians to look at the entire problem, not stop at the first failed component.

Communicate. Keep the customer and the team informed.

Accept accountability. Everyone makes mistakes. What matters is how you respond to them.

Want to improve. We have processes and expectations, and we want people who are willing to learn and grow with us.

Confidentiality & Professionalism

Employees are expected to maintain appropriate confidentiality regarding customer information, company systems, pricing, processes, and other proprietary company information.

Ready for a Better Opportunity?

If you’re an experienced residential plumber looking for consistent work, earning potential, and a company where strong technicians are valued, we’d like to hear from you.

We are a family owned business and service Palm Beach County. We have room to grow and offer competitive rates of pay. We also offer a bunch of incentives.

Company Description

We are a family owned business and service Palm Beach County. We have room to grow and offer competitive rates of pay. We also offer a bunch of incentives.