Mid Service Desk Manager: Lead SLA-Driven IT Support
Digital Management Llc
Digital Management Llc is seeking a Mid Service Desk Manager to oversee deskside support operations in Atlanta, Georgia. You will manage ticket assignments, ensure SLA requirements are met, and provide vital coordination during public health events and system upgrades. The ideal candidate holds a Bachelor's degree in Information Technology with 2-4 years of service desk management experience. DMI values integrity, collaboration, and innovation, offering a rewarding culture and various employee benefits. #J-18808-Ljbffr Digital Management Llc
- TekStream Solutions has an immediate need for an IT Service Desk Manager in Atlanta, GA. This is a full-time opportunity, providing operational... ...practices. The ideal candidate has 8+ years in technology support, experience with both Mac and Windows environments, and a strong...SuggestedFull timeImmediate start
- About DMI DMI is a leading provider of digital services and technology solutions... ...on end-to-end managed IT services, including... ...application development, DMI supports public sector... ..., LLC is seeking a Mid Service Desk Manager to join us.... ...), ensuring that SLA requirements are...Suggested
- ACI INFOTECH is seeking an IT Support Manager based in Atlanta, GA, to join in a hybrid role. This position requires a proactive approach to... ...bridging the gap between IT and business teams while ensuring SLA compliance and effective incident management. The ideal candidate...Suggested
- AssuranceAmerica Managing General Insurance Agency, LLC is seeking a Support Manager in Atlanta. The selected candidate will deliver advanced technical support to... ...a Bachelor's degree, a minimum of 5 years in Help Desk support, and strong communication skills. Proficiency...Suggested
- About DMI DMI is a leading provider of digital services and technology solutions, headquartered... ...a focus on end-to-end managed IT services, including... ...application development, DMI supports public sector agencies and... ...Opportunity DMI, LLC is seeking an Mid Level IT Asset Management...Suggested
- Digital Management LLC is seeking a Mid Level IT Asset Management Specialist in Atlanta, Georgia. The role focuses on overseeing the full lifecycle management... .... DMI values integrity and collaboration, offering a supportive and diverse work environment with various employee...
- The Support Manager is responsible for ensuring the... ...platform. This role leads incident response,... ..., and continuous service improvement initiatives... ...to ensure SLA adherence and operational... ...APIs, event-driven architectures, cloud... ...with business and IT teams. Produce daily...Work experience placementLocal area
- IT Support Manager Sangoma is a global leader in business... ..., and managed services to businesses worldwide... ...Responsibilities Lead, mentor, and... ...Manage daily service desk operations including... ..., escalations, SLA performance, and ticket... ..., and AI‑driven support solutions...Remote jobFull timeTemporary workWorldwideFlexible hours
- Summary Leads enterprise IT Service Desk operations, including service delivery strategy, SLA governance, performance analytics, and continuous service improvement... ...ITSM platform (ServiceNow), asset management, and end‑user support services to ensure high‑quality, efficient...Full timeWork at officeLocal area
- ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION:... .... Own Incident Management & SLA Compliance Hold the team accountable... ...it doesn't happen again. Lead & develop the L1/L2 Support... ...escalations. Clear, data‑driven reporting on IT support health...Full timeShift work
$65k
A multi-state technology company headquartered in Smyrna seeks an IT Support Specialist to manage ERP systems, data analytics, and general IT support. In this role, you will troubleshoot IT issues, develop insights from data, and collaborate with vendors to enhance systems...- Intuit Inc. in Atlanta is seeking a driven Account Executive to disrupt the Mid-Market SaaS and FinTech landscape. This role involves owning the sales lifecycle, from prospecting to closing complex solutions for companies with $10M-$100M in revenue. Ideal candidates bring...
- Intuit is looking for a driven Account Executive based in Atlanta, Georgia to drive growth within the Mid-Market sector, focusing on companies generating $2.5M-$10M in annual revenue. The role entails managing the entire sales lifecycle, from prospecting to closing, utilizing...
$111.4k - $150k
A government services provider in Atlanta is seeking a Call Center Operations Manager to oversee daily call center functions and ensure compliance with program SLAs and federal standards. The ideal candidate will have a Bachelor's degree, 7-10 years of relevant experience...$106.61k - $284.28k
...CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization’s efforts... ..., and continuous service improvement. The... ...customer empathy, and data‑driven decision‑making to... ...monitor KPIs (e.g., SLA adherence, response... ...Experience in IT, SRE, DevOps, or Software...Hourly payFull timeTemporary workWork experience placementLocal area- ...you will be the primary architect of AI-driven Workday Financials deployments, ensuring... ...partner with engineering to build tools and manage deployment workflows for core financial... ...of relevant experience and proficiency in leading cross-functional teams while leveraging AI...
- A leading home improvement retailer located in Atlanta seeks a Sr. Analyst for Pricing Analytics to execute data-driven strategies and manage complex analyses. The role requires strong skills in SQL and... ..., create visualizations, and support business decisions. Candidates...
- ...Atlanta, Georgia is seeking a Strategic Services Lead to drive efficiency and scalability in... ...operations. This role involves leading data-driven strategies, fostering cross-functional... ...candidate should have 2-3 years of management consulting experience at Bain, BCG, or...Flexible hours
- ...a Personal Injury Protection Team Lead to drive operational excellence in... ...ensuring a high standard of customer service. The position offers a flexible... ...comprehensive health benefits, and supports professional growth within a tech-driven organization. Candidates should...Remote jobFlexible hours
- Autodesk is looking for a Search Intelligence Manager in Atlanta, Georgia. This role focuses on leveraging AI-driven insights to enhance Organic and Agentic Search capabilities... ...will analyze SEO and AEO performance, support reporting initiatives, and collaborate with...
- Acuity is seeking a skilled SEO/AEO Manager to enhance our presence on traditional and AI-driven search platforms in Atlanta, Georgia. This role is crucial in defining and executing strategies that increase visibility and drive measurable business outcomes. The ideal candidate...
$66.5k - $97.8k
Acuity Inc is seeking an SEO/AEO Manager to enhance visibility and drive traffic through search engine optimization. This role involves... ..., a strong analytical mindset, and familiarity with AI-driven search. The position includes a comprehensive benefits package...- As a Supportability Specialist you will bring detailed knowledge... ...across various services, utilizing extensive product... ...experiences. Lead change by supporting frontline... ..., employing data-driven decisions to impact deliverable... ...work, efficiently managing time and juggling...3 days per week
- Sangoma is seeking an IT Support Manager in Atlanta, Georgia to lead a global IT support team providing exceptional end-user support... ...operations, ensuring compliance with SLA metrics, and driving continuous improvement in service processes. The position comes with extensive...
- Deploy in Atlanta, GA, is seeking an IT Operations Specialist - Level 2 to drive efficiency... ..., M365 administration, and Windows management. You will develop automation processes, manage user accounts, and enhance IT support through integration. The ideal candidate has...
$111.5k - $185.9k
CAI Cox Automotive Corp Svcs., LLC is hiring a Lead Product Manager in Atlanta, Georgia. This role will focus on steering product strategy and roadmap, especially in an AI-driven environment. The candidate should have extensive experience in product management to effectively...- ...daily stability and performance of telephony systems in a financial services environment. Responsibilities include designing and administering VoIP platforms, troubleshooting call issues, and managing vendor relationships. Ideal candidates will possess 12+ years of experience...
- Staff Operational Support Engineer (L2) Duration: 6 Months... ...on production systems, lead live incident... ..., and real-time WebRTC services Operate directly on production... ...codified workflows AI-Driven Operations & Automation... ...knowledge of incident management and on‑call operations...Immediate startShift workNight shift
- Ops Support Engineer Ops Support Engineer - Roybal Data... ...cabling technical service and support, installation... ...operation center, help desk, or a similar role. Experience... ...escalations within the SLA window. Turn up... ...scripting. Ability to manage changing priorities. Ability...Night shift
- A leading consulting firm in Atlanta seeks a Solution Architect to drive end-to-end solution design for AI-driven initiatives. The ideal candidate will have over 5 years of experience... ...concepts and excellent stakeholder management skills are essential for success in...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mid Service Desk Manager: Lead SLA-Driven IT Support. Be the first to apply!
- service desk manager Atlanta, GA
- IT support manager Atlanta, GA
- customer service desk Atlanta, GA
- IT service desk coordinator Atlanta, GA
- helpdesk specialist Atlanta, GA
- helpdesk Atlanta, GA
- level 1 help desk support Atlanta, GA
- help desk manager Atlanta, GA
- help desk night shift Atlanta, GA
- work from home IT help desk Atlanta, GA
