Customer Service Representative

Job Opportunity At Enpro Associates LLCGreat opportunity to join the semiconductor industry! We are a Silicon Valley company that uses chemistry in a clean room environment to support the development of manufacturing in the semiconductor industry. We are also a part of a publicly listed company with multiple entities on the West Coast and so there is plenty of growth opportunity both within our company and in our group.Key Responsibilities:Works with customers to track the status of their orders and manages expectationsCollects feedback and makes recommendations for improvementProvide quote and reports to customers.Work with internal team to drive issues to resolutions.Maestro of online systems and processes, building data to guide good decisionsAdditional duties as assignedMinimum Requirements/Qualifications:Prefer you to have associate or bachelor's degree and 3-5 years of fast paced detailed people servicing experienceMust have demonstrated ability in following instructions, be highly detail oriented and have excellent communication skillsMust have pride in his or her work, be self-driven and have a keen quality orientationA working knowledge of chemistry and clean room environment is a plusInteraction with Other Employees:Works hand-in-hand with the shipping and receiving, day to day interaction with production employeesJob Type: Full-time