Digital & Strategy Enablement Associate

Executive Assistant Role

This is not a conventional executive assistant role. JTC is looking for a recent graduate in business, finance or a related discipline who wants to build a career in professional services from inside the executive suite, not the mailroom of one. Working side by side with the Head of USA Private Capital Services (and Head of JTC USA Group Office), the role exists to modernise how a senior leader with 25+ years of experience operates day to day. That means introducing AI tools, digital workflows and modern ways of working that free up time for strategy, people leadership and client growth and doing so with the confidence to challenge established habits rather than simply accommodate them. The successful candidate will not have a traditional EA background or the fixed habits that can come with one. What matters is curiosity, digital fluency and the judgement to work closely and discreetly with a senior executive. In return, they gain direct, sustained access to senior leadership inside one of JTC's most important and fastest-growing markets, at a formative stage of their career.

Diary management, meeting arrangement and travel booking remain part of the role, but only a small part of it. The greater part of the role is about modernising ways of working, not maintaining them.

Main Responsibilities and Duties

• Redesign day-to-day workflows.
• Use AI and digital tools to reduce manual admin and free up time for higher-value work.
• Introduce modern productivity tools.
• Identify, trial and embed tools and ways of working tailored to a senior executive's needs.
• Challenge established habits.
• Proactively look for opportunities to simplify how the Head of USA works, without being asked.
• Maintain digital trackers and dashboards giving real-time visibility of priorities, actions and deadlines.
• Track delivery of strategic priorities.
• Monitor commitments across the US region and chase follow-up actions on the Head of USA's behalf.
• Compile briefing packs, board papers and meeting materials, synthesising information from across the business.
• Support senior governance forums.
• Assist preparation for PCS Executive Committee, JTC USA Group Board and other senior meetings.
• Use AI tools to accelerate first drafts of communications and reports, while preserving the executive's voice.
• Help the Head of USA review team output and prepare structured, constructive feedback.
• Prepare for team meetings and one-to-ones.
• Collate relevant data, context and follow-up items ahead of people leadership conversations.
• Track deliverables against KPIs.
• Monitor team commitments and deadlines, flagging risks to the Head of USA early.
• Use AI-assisted design tools to improve the quality and turnaround of decks and reports.
• Ensure consistent JTC brand, tone and messaging across materials.
• Introduce new formats and techniques where they improve clarity and impact.
• Diary, Travel & Meeting Coordination (a small part of the role).
• Coordinate the Head of USA's calendar and meeting logistics.
• Book and coordinate travel efficiently, using digital tools to minimise manual admin.

Essential Requirements

• Bachelor's degree in business, finance, economics or a related discipline.
• Genuine interest in building a career in professional or financial services, ideally with JTC.
• Confident, hands-on user of AI tools (e.g. Claude, ChatGPT, Copilot) and modern productivity software.
• Naturally curious about new technology, quick to learn and adopt new tools and ways of working.
• Strong written communication skills, able to draft clearly and professionally.
• Good eye for presentation design and formatting (PowerPoint or equivalent).
• High degree of discretion, professionalism and judgement when handling sensitive information.
• Comfortable challenging established ways of working and offering a fresh perspective, no formal EA experience or preconceptions required.
• Proactive, organized, and able to manage competing priorities with minimal supervision.
• Resilient and adaptable, thriving in a fast-paced, evolving environment.
• Willing and able to be office based in Delray Beach, Florida.
• Willing to travel regularly across the US as required.

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.