Product Owner, Crew AI Strategy and Delivery

How you'll help us Keep Climbing (overview & key responsibilities)

The Product Owner of Crew AI Strategy and Delivery will be responsible for developing and executing a strategy for how predictive tools should inform decision making in Crew Resources from an analytical and technical perspective.

In this dynamic role, you'll collaborate with diverse squads across multiple business areas, gaining unparalleled cross-divisional visibility. By working with various teams and navigating complex challenges, you'll become a well-rounded Product Owner with a deep understanding of how interconnected efforts drive business success. This is your chance to elevate both your strategic impact and your professional growth in a fast-paced, ever-evolving environment.

We are seeking a highly adaptable, strategic, and detail-oriented Product Owner to act as a key driver of product execution and alignment with enterprise priorities. This role requires a dynamic individual who can be deployed to various areas of the business based on organizational needs, delivering value by translating high-level product strategy into actionable development steps.

As a centralized product owner, you will collaborate with multiple squads across the organization, using agile best practices to ensure a consistent, data-driven approach to delivering product features. Additionally, you will foster upskilling opportunities across teams, elevating capabilities to support a culture of continuous improvement in a fast-paced environment. This role is uniquely designed for a visionary Product Owner who thrives on complexity and cross-functional challenges.

Responsibilities:

Strategic Product Execution

• Partner with product leaders to translate high-level product strategy into executable backlogs, ensuring alignment with enterprise priorities and business objectives.

• Rapidly assess and understand key product features that will have a significant impact on assigned squads.

• Work with squads to craft clear and concise user stories with defined acceptance criteria.

• Manage the entire product lifecycle within development teams, facilitating delivery through continuous feedback loops with stakeholders.

• Lead sprint demos and ensure successful delivery of features that meet predefined business criteria.

• Ensure alignment between product vision and execution across different squads, coordinating with other Product Owners as necessary.

Cross-Squad Collaboration and Leadership

• Lead and participate in all squad ceremonies (daily stand-ups, sprint planning, backlog refinement, retrospectives).

• Facilitate backlog refinement meetings to ensure user stories are broken down into manageable increments.

• Act as the primary point of contact for integrating cross-squad efforts, ensuring consistent product development.

• Foster a culture of continuous improvement by contributing to Product Owner communities of practice and sharing best practices.

Stakeholder Engagement

• Serve as the bridge between stakeholders and development squads, ensuring feedback is quickly integrated and business objectives remain aligned.

• Use a data-driven approach to validate decisions and provide evidence-based recommendations.

Agile Methodology Advocacy

• Champion agile practices to deliver high-quality features.

• Utilize tools like Agility and Aha! to track progress and maintain data integrity.

• Promote flexibility and adaptability as priorities shift.

What you need to succeed (minimum qualifications)

• Proven experience as a Product Owner or similar role in a fast-paced agile environment (4+ years preferred).

• Expertise working in an agile organization.

• Ability to lead cross-functional teams and manage shifting priorities.

• Strong stakeholder management skills and ability to explain technical concepts to non-technical audiences.

• Excellent communication skills (written and verbal).

• Proficiency with Agile and roadmapping tools (e.g., Agility, Aha!).

• Strong analytical and problem-solving skills with data-driven decision-making experience.

• Prioritizes safety and security of self, others, and data.

• Embraces diversity in people and perspectives.

• High school diploma/GED or equivalent.

• At least 18 years old with authorization to work in the U.S.

What will give you a competitive edge (preferred qualifications)

• Experience in large-scale enterprise environments with cross-squad coordination.

• Familiarity with the airline industry.

• Experience in customer and employee journey optimization.

• Understanding of consumer behavior in digital environments.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary,industry-leading profit sharing program, and performanceincentives

• 401(k) with generous companycontributions up to 9%

• New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 – March 31)

• In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

• 10 paid holidays per calendaryear

• Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

• Non-birthing parents areeligible for 2-weeks of paid parental leave

• Comprehensive health benefitsincluding medical, dental, vision, short/long term disability and lifeinsurance benefits

• Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

• Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

• Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

• Career development programsto achieve your long-term career goals

• World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

• Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

• Recognition rewards andawards through the platform Unstoppable Together

• Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here