Customer Service Representative - State Farm Agent Team Member

Benefits: Bonus based on performance Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Team Member with Suanne Pinkard State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving Detail-oriented and able to multitask Ability to obtain Property and Casualty insurance license with the help of our agency Previous customer service experience preferred BENEFITS: Salary plus commission and bonus Benefits/allowance for Health, Life, and Disability Insurance Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience #J-18808-Ljbffr Suanne Pinkard - State Farm Agent