Bilingual Customer Service Specialist
VirtualVocations
To support a dynamic healthcare environment, the full-time Bilingual Customer Service Specialist will manage complex billing inquiries, build relationships with patients, and ensure accurate communication while working remotely. Key responsibilities Manage large and complex inquiries by liaising between patients, insurance companies, and healthcare facilities Build sustainable relationships with patients through effective communication and support Provide accurate information by analyzing data from multiple patient accounting systems and documenting interactions Required qualifications High School Diploma or GED equivalent Two years of experience in customer service or a related field Knowledge of specialty billing and provider-based billing practices Familiarity with Epic systems in both SBO and non-SBO environments
Vacancy posted 5 hours ago
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