Claims Expert, Professional Liability Claims

Locations: Windsor, CT, US |New York, NY, US |Chicago, IL, US |Kansas City, MO, US Are you an experienced professional liability claims professional with a real passion for providing exceptional customer service? Do you embrace the challenge of handling complex claims while providing market leading customer service? If you are motivated by working in a highly collaborative environment and you are data-driven and embrace the use of technology - then - this role may be for you! We are looking for a strategic thinker with leadership skills to join our US Professional Liability Claims team. About the Role Employing excellent adjudication skills, you will independently handle professional liability claims from first notice to resolution while also working closely with the other members of our claims team, as well as our underwriting and products team. We are seeking someone that is comfortable with technology and innovatively thinking of ways to streamline tasks to increase efficiency. You will work with colleagues across international regions, providing advice and insight into US trends and exposures. You also will work with business partners to market our products and services through industry events and client meetings. Key Responsibilities Include: Confidently navigate in both primary and excess insurance claim environments while actively managing Construction Professional Liability claims, as well as other Professional Liability claims, including Lawyers, Insurance Agents, and Miscellaneous Professional claims. Responsibility will be cradle to grave claims-handling Collaborate with internal operations, customers, and brokers to achieve the most advantageous and effective claim resolution while maintaining accurate data Actively engage with Client Markets and support marketing efforts by meeting with current and prospective clients Identify and analyze claim trends and provide high level analysis of claims portfolio results to the business Review, support, and assist in developing policy wordings and tailored solutions for clients Liaise with Actuarial, Finance, and Risk Management colleagues to share information in the management of claims, clients, and risks Represent and promote Swiss Re Corporate Solutions at industry conferences, client events, and professional society functions. About the Team We are a highly skilled, professional, and experienced claims team. Our department works closely with colleagues in Client Markets, Underwriting, Products, Actuary, and HR and we collaborate with various offices throughout the US and other places in the world. We are proud to deliver unparalleled customer service to our business partners and clients. We are looking for a new colleague to help us continue to raise the bar! About You You are a self-starter requiring minimal direct supervision with strong analytical, negotiation, and influencing skills. Your excellent verbal and written skills compliment your exceptional interpersonal skills. Requirements and Desirable skills A university degree or equivalent A law degree is not required but is highly desirable. 5+ years of experience handling insurance claims - Professional Liability claims experience is highly desirable. Possess, or be willing to acquire, adjuster licenses as needed for various jurisdictions. Required travel: Estimated 5-10% Our company uses a hybrid work model requiring at least three days in the office each week, with the option to work onsite full-time if preferred. This position is not eligible for full-time telework. The estimated base salary range for this position in Kansas City, MO - Chicago, IL - or Windsor, CT is $116,000 to $194,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Make an impact Start your career journey with Swiss Re. #J-18808-Ljbffr Swiss Re