Program Support Assistant
Veterans Affairs, Veterans Health Administration
Summary As a Program Support Assistant for Diagnostic Imaging at the Las Vegas Nevada Healthcare System, the Program Support Assistant provides a high level of administrative and data support to DI to include the Community Based Outpatient Clinics (CBOCs), as well as, to the VALASHCS. The primary function of this position Is to make eligibility determinations for VA healthcare which requires an extensive knowledge of VA laws, directives, policies, and procedures. Responsibilities Duties include but are not limited to: Maintains timekeeping files, documentation, and audit materials in accordance with VA policy. Initiates and prepares procurement requests, verifies supporting documentation, and tracks actions through completion. Supports contracting activities by gathering requirements, drafting supporting documentation, and maintaining procurement records. Assists with small purchases by conducting market research, comparing cost information, and preparing justifications as needed. Reviews and processes purchase orders for supplies and non-expendable equipment essential to service operations. Maintains electronic and hard-copy filing systems, ensuring documents, records, and correspondence are complete, accurate, and accessible. Responds to routine inquiries from employees and supervisors, gathering necessary information and routing issues to the appropriate staff. Monitors the status of administrative actions and follows up to ensure timely completion and communication to stakeholders. Uses office software, databases, and automated systems to enter, track, and retrieve administrative and program information. Work Schedule: Monday - Friday, 8:00am - 4:30 pm Telework: Per supervisor discretion Position Description/PD#: 01957O Relocation/Recruitment Incentives: Unauthorized Permanent Change of Station (PCS): Unauthorized Financial Disclosure Report: Not Required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. This announcement includes USA Hire Competency Based Assessments. Per OPM guidance, announcements using USA Hire must contain modified USA Hire language and follow the USA Hire-specific announcement template to ensure consistency and accuracy. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing clerical or administrative support duties such as maintaining records, preparing documents, or processing transactions.- Using automated systems or office software to enter, track, or retrieve information. Applying established procedures, policies, or guidelines to complete routine administrative tasks. Assisting staff or customers by providing information, resolving routine administrative issues. (must be in resume) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education Education: There is no educational substitution for specialized experience at the GS-06 level for positions in this series. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
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