Data Scientist

Role Description

As a Data Scientist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. You will help us scale and increase our impact by using cutting-edge methods to optimize our marketing efforts.

• Get insight from an enormous amount of data, and take a proactive role partnering with the marketing team in finding and testing data-driven ideas for improving our efficiency.
• Contribute to the development, implementation, and maintenance of our marketing models, including a Bayesian Marketing Mix Model and a Multi-Touch Attribution model.
• Monitor and analyze marketing uplift tests with statistical rigor, present the data and insights to the team, and drive marketing decisions.
• Look at complex problems and come up with testable models and algorithms that have measurable business impact.
• Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people's lives.

Qualifications

• BSc/MA in a quantitative discipline such as Statistics, Math, Economics, Computer Science, Operations Research, or Engineering.
• 3+ years of experience in a quantitative data analysis role involving user behavior (e.g. marketing, product, UI/UX) and large data sets.
• Expertise in statistics, especially as it relates to hypothesis testing and experiment design.
• Experience analyzing A/B tests as well as experiments with more advanced statistical methods like difference-in-difference, regression discontinuity, or other methods that deal with network effects or panel data.
• Experience building predictive models and causal inference models.
• Experience analyzing large and complex data sets to drive business insights and decisions.
• Expertise in using tools like R and Python for data analysis.
• Proven success supporting or making business decisions based on your data analysis.
• Excellent communication skills, with experience simplifying complex topics and communicating technical ideas with non-technical audiences.
• Advanced experience with SQL.

Requirements

• Bonus (Great to have but not required):
• Experience with Bayesian modeling methods.
• Experience with Marketing Mix Models and Multi-Touch Attribution models.
• Experience analyzing two-sided marketplaces.
• Experience with B2C, marketplace products.
• Experience with BI tools like Tableau and Looker.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation.
• Holistic perks program (including free therapy, employee wellness, and more).
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• The chance to build something that changes lives – and that people love.
• Any piece of hardware or software that will make you happy and productive.
• An awesome community of co-workers.