Senior Benefits Administrator
Service Corporation International
JOB SUMMARY: This senior individual contributor is responsible for administering complex employee benefit programs, providing technical expertise and operational leadership within the Benefits function. Job Responsibilities Serve as the primary subject matter expert for one or more major benefit programs, monitoring regulatory developments and recommending operational changes to maintain compliance. Lead annual Open Enrollment planning and execution, including project management, testing, communications, presentations, and post‑enrollment follow‑up. Support administration of the 401(k) plans, including plan operations and funding, audits, reconciliations, and compliance activities. Partner with communications and HR teams to deliver clear and engaging education and learning materials so programs are well understood, accessible, and valued by employees. Lead annual compliance activities and reporting requirements (e.g., ACA reporting, nondiscrimination testing, Form 5500 preparation, retirement plan compliance obligations) to ensure organizational compliance and reduce risk exposure. Mentor and provide day‑to‑day guidance to Benefits Administrators on complex issues and departmental processes. Act as a Tier 3 resource for responding to associate inquiries received through the Company’s internal call center. Assist with vendor relationship management, issue escalation, and service delivery. Partner with Payroll, HRIS, Legal, Finance, and internal HR teams to resolve complex operational issues. Review weekly, monthly, or annual audits of payroll records, premium deductions, retirement contributions, carrier invoices, and system interfaces to ensure accurate deductions, timely remittance, and proper financial reconciliation. Prepare regular reporting and analysis related to plan activity, participation, utilization, and vendor performance for leadership review. Develop, maintain, and improve departmental procedures and documentation. Coordinate benefit implementations, vendor transitions, and system enhancements. Lead testing for benefit system enhancements, integrations, and new program implementations; identify process improvement opportunities and lead implementation efforts. Coordinate and distribute all required benefit and retirement plan documentation, notices, disclosures, and participant communications in accordance with ERISA, ACA, COBRA, HIPAA, and other applicable federal and state regulations. Participate in benefit projects supporting operational excellence and associate experience. Perform other related duties as assigned. Qualifications Education: Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent education, professional certifications, and experience acceptable. Experience: Mandatory 5+ years of progressively responsible employee benefits administration experience. Knowledge and Skills: Advanced knowledge of health and welfare, retirement, leave, and benefit compliance; strong understanding of ERISA, COBRA, HIPAA, ACA, FMLA, and applicable regulations. 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Ability to independently manage highly complex issues. Advanced Excel skills preferred; certifications such as CEBS, CBP, SHRM‑CP/SCP, or PHR/SPHR preferred. Experience with HRIS platforms, preferably Workday. Location Houston, TX (US‑TX) Equal Opportunity Employer Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr Service Corporation International
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