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Supervising Administrative Assistant - Training Department

Northern Essex Community College

Supervising Admin AssistantThe Committee for Public Counsel Services, the public defender agency for Massachusetts, is seeking a full-time Supervising Administrative Assistant for our Training Department. The Supervising AA provides high level support to the Training Chief and supervises administrative staff in the Training Department. This position is a hybrid position, requiring a minimum of two days per week in Boston or Worcester. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.The responsibilities of the Supervising AA include, but are not limited to: Supporting the Training Chief in the day-to-day duties of running the Training Department; Supervising Training Department Administrative Assistant staff, including delegation of work, preparation of annual performance evaluations, approval of time & attendance, and professional training as well as participating in the recruitment, selection, and hiring of Administrative Assistant staff; Providing high level administrative support to the Training Department, including information organization and analysis, scheduling, arranging travel, resource maintenance and updating, and handling correspondence; Working closely with the Training Technologist and the Training Department Project Coordinator to ensure that Department objectives and goals are met; Ensuring that office systems and agency processes are administered effectively and communicating effectively with internal and external contacts at all levels; Coordinating and assisting with in-person and remote training, program evaluation, correspondence with faculty and participants, coordinating registration, communicating and negotiating with hotels, conference facilities and other vendors and other tasks that support the creation and delivery of training; Maintaining ongoing administrative projects such as ordering and organizing library materials, maintaining a department-wide training calendar, updating various membership lists and coordinating use of MCLE vouchers; Coordinating support for the department from HR, Facilities and IT as well as external partners; and, Other duties as assigned.The ideal candidate will be a person who is highly organized, creative and detail oriented, enjoys interacting with people in a friendly work environment, and will take satisfaction from working in an agency whose commitment is to protecting the fundamental legal rights of indigent persons. The ideal candidate will have: Expertise in computer and technological skills and in-depth knowledge of relevant software, including MS Word, Excel, PowerPoint, and Outlook; Strong communication, organizational, and detail skills; Knowledge of standard office administrative practices and procedures; Excellent interpersonal and communication skills, including the ability to interact effectively with diverse colleagues at all levels of the agency, and the ability to work as an effective team member; Strong cultural competency and diplomacy skills; Excellent problem-solving skills; Flexibility, and strict adherence to confidentiality; Typing skill of 50 to 60 wpm preferred; Legal office experience a plus; and, Foreign language skills are beneficial.

Vacancy posted 3 days ago
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