Senior Banking Support Specialist - Hybrid Role
Provident Bank
Provident Bank is seeking a Senior Customer Support Specialist to handle inbound calls from customers, interpret needs, troubleshoot, and provide solutions with a focus on accuracy and security. The role covers ATM and debit card services, account information, and banking products, while aligning with bank policies and evolving procedures. You will join a hybrid, full-time contact center operating Monday–Friday 8:00 AM to 7:00 PM, and Saturdays from 9:00 AM to 2:00 PM, ensuring coverage within #J-18808-Ljbffr Provident Bank
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