Project Manager

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

Project Managers (PM's) play the lead role in planning, developing, executing, monitoring, and delivering projects. They are accountable for the entire project scope, budget, team, and resources, leading to the successful execution of the project. The successful completion of a project is built on the core goals of "Happy Client, Happy Team, At a Profit".


Essential Responsibilities/Accountabilities

PM are generally expected to spend approximately 85% of their time performing as a Project Manager for active projects or bidding, 10% of their time contributing to organizational and departmental improvements, and 5% towards continuing education. Within that, to support and participate in Project delivery, PM may travel approximately 30% of their time.

• Project Management
  • Successful delivery of Project Scope, Schedule, and Budget
  • Ensure that the Client's vision is considered throughout the Project lifecycle
  • Sustain Client and Customer satisfaction, exceeding expectations regularly
  • Internal and external communication of Project status and progress
  • Management of final deliverables, ensuring TAIT quality throughout delivery
  • Draw together the engineering, manufacturing, operational and support disciplines to ensure Project success.
  • Risk monitoring and delay management.
  • Active Management of Project financials

• Bidding & Development
  • Participate in translating Client needs into "TAIT language".
  • Ensure that the Client's vision is considered throughout the Bidding phase.
  • Generate or collaborate on Project Proposals and Quotes.
  • Drive the development of creative and technical solutions.
  • Participate in cost estimates and determine contingencies.
  • Establish pricing and payment schedules.

• Commercial, Contractual & Legal
  • Understand the Project's commercial terms as outlined in the contract, along with contractual & legal relationships formed between TAIT and the project client
  • Act as a Client advocate within TAIT by ensuring the highest levels of Customer Service and sustaining the boutique experience that our Clients have come to expect.
  • Maintain a unique connection to our Clients, their teams, and their stakeholders
  • Ensure TAIT's duties & responsibilities are properly executed. Ensure the client executes their duties correctly and, where necessary, ensure TAITs interests are protected.
• Project Finances & Budgets
  • Plan cashflow schedule according to proposals and contracts
  • Maintain payment schedule and invoicing
  • Lead the development of "As Sold" budget at the outset of a Project
  • Maintain ongoing Forecasts to track for deviations throughout Project lifecycle
  • Monitor and control Project costs and Change Orders (Extras)
  • Raise early flags for potential risks as well as opportunities
  • Provide periodic project status reports

• Organizational Relationships & Participation
  • Act as the point of contact and accountable individual for the Project to senior leadership and executive teams.
  • Develop and maintain good relationships with Project Performance and Operations groups
  • Proactive, open, and transparent communication
  • Attend (and/or organize) regular check-in meetings
  • Monitor team in identifying who should be "around the table" for strategic conversations
  • Utilize relationships to resolve challenges, conflicts, or disputes within a Project or between competing Projects
  • Attend global and regional "All Hands" and similar organization meetings and gatherings
  • Stay up to date on time clocking, expense report submittals, and other administrative tasks
• Continuous Improvements
  • Identify opportunities for minor and major improvements in the Project Process
  • Participate in departmental and organizational initiative
  • Ensure "Lessons Learned" discussions occur for Projects that warrant celebrations of positive outcomes and critical reflection of negative outcomes

• Education and Growth
  • Knowledgeable of TAIT's history and capabilities, to represent the Enterprise brand and collaborate with Clients.
  • Actively seek opportunities to build new skills and hone or improve existing skills.
  • Focus on hard skills for tactical application and soft skills for interpersonal communication and effective leadership.
  • Participate in provided learning opportunities.
  • Encouraged to work on projects that expand their knowledge and experience in new markets and submarkets.

Minimum Qualifications

• HS Diploma/ GED, plus 4+ years experience in Entertainment Industry or Project Management
  OR Bachelor's degree in Project Management, Engineering, Construction Management, Technical Theatre or Live Event related field, plus 2+ years' experience in Entertainment Industry or Project Management
• The ability to prioritize tasks and meet deadlines in a fast-paced and agile environment
• Excellent communication and interpersonal skills, with a customer service-oriented mindset.
• Strong knowledge of following software:
  • Microsoft Office including Word, Excel, PowerPoint
  • Project scheduling (e.g. MS Project, Asana)
  • Budget management and analysis (e.g. Power BI, Tableau)
  • Enterprise Resource Planning (ERP) (e.g. Epicor, SAP)
  • Customer Relationship Management (CRM) (e.g. Zendesk, Salesforce)
  • Content Management System (e.g. Box, SharePoint, Google Drive)
• Familiarity with manufacturing or fabrication processes and principles
• Ability to be in office Monday - Friday, with travel to job sites up to 30%

Preferred Experience

• Project management experience in concert touring, cruise ships, theatre venues, and/or theme parks
• Project Management Professional (PMP) certification
• Proven track record of managing profitable projects
• Proven ability to prioritize across multiple projects
• Commercial and contractual responsibilities
• Cost estimation and control
• Risk management
• Familiarity with Slack
• Work within a matrixed organizational structure

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee regularly operates a computer, including typing, using a mouse or keyboard, and viewing the screen for extended periods. While the role does not require regular lifting or physical exertion, there may be occasional onboarding programs or training opportunities that create opportunities for more exposure to physical tasks or new environments (sites, venues, etc.).

Work conditions of the role are:

• Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.
• Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes safety glasses, reflective vest, ear plugs, steel-toed shoes, and other PPE as required by the location.

TAIT Benefits

• Competitive medical, dental, and vision insurance plans
• Health Savings Account (HSA) with employer contributions (HDHP plans)
• Flexible Spending Accounts (Medical & Dependent Care)
• Employer-paid life insurance with optional supplemental coverage
• Employer-paid Short-term with optional long-term disability insurance
• 401(k) retirement plan with company match
• Paid parental leave
• Employee Assistance Program (EAP)
• Wellness stipends
• Voluntary benefits (e.g., accident, critical illness)
• Paid vacation and 12 holidays

#LI-AW1
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.