Registered Client Service Associate

Reganess Wealth Management Group Job PostingAt Reganess Wealth Management Group, we believe that effective wealth management starts with understanding the person, not just their finances. By intentionally serving a select group of families and organizations, we provide the attention, expertise, and long-term partnership our clients deserve. We approach every relationship with a multigenerational mindset, helping clients navigate complex financial circumstances while implementing customized investment and wealth management strategies that support their complete financial picture.As we grow, we are seeking a Registered Client Service Associate to provide exceptional client service, assist in safeguarding client assets, and serve as administrative and operational support the branch.Essential Duties and ResponsibilitiesMaintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to dateOnboard new client accounts and money movement, which includes the collection of required documentation and client informationSupport the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminarsRegularly seek opportunities to use firm resources for peer sharing and collaborating with branch associates and advisorsActively engage in available training and education programs to maintain current status on policies, procedures and risk awarenessKeep CRM systems up to date with client informationCollect the right documentation for opening new accounts and service requestsResearch client and security information through the back-office systemProcess and follows up on client documentation for proper maintenance of accountsEnsures required client paperwork is current with firm and industry requirements, rules, and regulationsReceives cross training and assists with other operational functions as requiredDocument internal processes and procedures related to duties and responsibilitiesOther duties as assignedCompetenciesAdaptability - Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts professionally both in writing and verbally.Cooperation - Displays positive outlook and pleasant manner. Establishes and maintains effective relations. Exhibits tact and consideration. Offers assistance and support to co-workers. Works actively to resolve conflicts. Works cooperatively in group situations.Customer Service - Displays courtesy, empathy, and discretion throughout all client interactions, including difficult or emotional customer situations. Meets project and task deadlines. Responds promptly to customer needs.Dependability - Strong work ethic. Accountability. Follows instruction. Keeps commitments.Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.Teamwork – Thrives in a task-oriented team environment.Computer and Software SkillsMS OfficeDocusignCRMProficient with standard office technologyExperience: 3+ years of customer service, relationship management, and/or administrative experience in a wealth management setting.Education: Bachelor's degree or equivalent years of experience in wealth management industry.Certifications/Licenses: SIE, Series 7 & 66 required or willing to obtain within stated period after start dateWorkstyle: OnsiteBenefits: Medical Insurance, 401k + Match, PTO + Market HolidaysReganess Wealth Management Group and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term "Raymond James" includes but is not limited to Raymond James Financial Services, Inc. ("RJFS") and Raymond James Financial Services Advisors. Inc. ("RJFSA") as affiliates.PLEASE NOTE: The benefits link and benefits description below do not apply to this job posting because the hiring entity is an RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.We expect our associates at all levels to:Grow professionally and inspire others to do the sameWork with and through others to achieve desired outcomesMake prompt, pragmatic choices and act with the client in mindTake ownership and hold themselves and others accountable for delivering results that matterContribute to the continuous evolution of the firmAt Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.