Quality & Compliance Manager

Quality Assurance Manager

Pioneer Industrial Corporation is a prominent corporation known for its expertise in sourcing, manufacturing, and servicing industrial equipment across various industries including refining, oil and gas, power, chemical, petrochemical, pulp & paper, food & beverage, and pharmaceutical sectors. Their wide range of industrial equipment encompasses Pressure Relief Valves (PRVs), Control Valves, Line Valves, Electric Actuators, Instrumentation, Pumps, Blowers, Mechanical Seals, and Fluid Sealing applications. With a commitment to quality and customer satisfaction, Pioneer Industrial offers comprehensive solutions to meet the diverse needs of their clients in the industrial sector. Join Pioneer Industrial Corporation and be part of a dynamic team driving innovation and excellence in the industrial equipment industry.

Core Functions:

Ensure Pioneer facilities have current and complete documentation in support of quality processes.

Identify and expedite opportunities to build efficiency and consistency across Pioneer facilities.

Monitor and ensure compliance with programs including, but not limited to: SOPs on key processes, Regulatory Authorities' codes and standards, Third-party quality audits, PM programs on quality equipment, Risk Grids, Product recall and notification requirements.

Review overall Pioneer staffing requirements related to the areas of quality and make staffing recommendations to support changing regulatory and customer requirements.

Conduct and/or provide oversight for regular inspections of all Pioneer facilities, discuss findings with the site management and work with site leadership to develop appropriate action plans.

Establish and maintain effective, consistent, measurable, and auditable protocols for the following plant operations: manufacturing, performance testing, compliance with all regulatory bodies, vendor certification, inbound inspections of raw materials, and lot tracking.

Support other departments to ensure awareness of relevant regulatory developments and quality standards across the Pioneer organization.

Develop KPIs that enable data-driven decisions and ongoing quality and compliance improvement.

Key Job Duties:

Lead quality initiatives for Pioneer to identify opportunities for continuous improvement of established quality metrics. Associated activities will include, but not be limited to: Lead investigations and drive resolutions of quality issues, Serve as the primary point of contact for third-party quality audit services, Develop and lead Pioneer-wide product recall program, Mentors, coaches, trains, and develops Pioneer leadership and Quality plant personnel on quality programs and initiatives.

Functions as the Subject Matter Expert on quality and processes, including, regulatory codes, auditing, manufacturing, and critical/preventive control points.

Serve as the primary quality point of contact and information resource for internal employees, customers, vendors and regulatory bodies.

Leverage analytical skillset to support and track quality initiatives.

Assist in planning for capital projects or operational changes and expansions. Establish new KPIs to monitor the effectiveness of procedural and equipment changes.

Responsible for setting process and quality standards to maintain a culture of continuous improvement.

Collaborate with Pioneer's sales teams to manage, investigate, and resolve customer complaints related to quality and safety. Track processes to monitor the effectiveness of corrective actions.

Lead and oversee training programs, ensuring employees are trained on SOPs, regulatory requirements, quality standards, and best practices.

Organize and assist with on-site and off-site customer visits as needed.

Support the supply chain team and shipping department as needed

With the approval of supervisor, take a role in regulatory committees such as ASME or National Board.

All other duties as assigned.

Skill/Experience Requirements:

Bachelor's degree in Engineering, related technical field, or an equivalent work history.

Working knowledge of ASME, API, DOT, NBIC, and federal/state/local Regulations and codes.

Experience as a weld inspector or knowledge of welding practices is desired.

Demonstrates ability to interpret and apply regulatory requirements to Pioneer Industrial operations.

Exhibits ability to interpret quality audits, test results and define/communicate corrective actions needed.

Demonstrates ability to work at all levels of the Pioneer organization to influence leaders.

Good computer skills with knowledge of Microsoft applications.

Strong verbal and written communication skills.

Strong work ethic with excellent interpersonal skills.

25% domestic travel

Pioneer Industrial operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.