Legal Support Supervisor II

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility.  If you are new to state service or need to gain eligibility to this classification, please  Click here to open the examination bulletin and follow the instructions on “How to apply”.   

For this classification, applicants with disabilities may gain eligibility through the  Limited Examination and Appointment Program (LEAP), an alternative to the standard testing process.  Click here to open the examination bulletin. Applicants may choose to apply through either the Standard or LEAP process.

The examination is a separate process from applying for this vacancy.  Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit. 

Under direction from an Assistant Chief, on some occasions, under case direction from senior counsel:

Under the general supervision of an Assistant General Counsel, the Legal Support Supervisor II, will plan, organize, and assign legal support teams in providing legal and clerical services to the legal staff. The incumbent will supervise the planning and flow of work; assign and reassign staff to meet changing workload conditions; plan, review, evaluate, and recommend changes of operating procedures and through subordinates, direct their implementation, including preparation of manuals; and perform a wide variety of administrative duties to maintain the support functions of a large legal office. Disseminates changes in policy and procedures to support staff on a regular basis; holds team/staff meetings and meets with management to discuss the efforts of the support staff to provide quality service. Recruits and hires support personnel. Assures that support employees receive adequate training and monitors continuing training efforts. Approves probationary reports of performance and takes or recommends appropriate personnel action, and counsels employees. May be required to report to the CPUC’s San Francisco headquarters on an as-needed basis to [supervisor or] assist with resource management and other operational needs.

You will find additional information about the job in the .

Working Conditions

This is a hybrid position that will require the selected candidate to report to their assigned headquarter office a minimum of two (2) days a week. Hybrid positions may be eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. In accordance with CPUC Telework Policy, telework arrangements are subject to change and may be reevaluated at any time.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at 

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. 

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.
Foreign education credential evaluation services can be found at 

Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors.  Resumes, or referring to resumes, will not be accepted in place of the completed STD 678.  Applicants who fail to submit a completed STD 678 will not be considered. 

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of technical legal terms and various legal forms and documents and their processing.
• Knowledge of modern office methods and procedures and office supplies, materials and equipment.
• Knowledge of business English and correspondence.
• Knowledge of principles of effective supervision and training.
• Knowledge of principles of Personnel Management.
• Knowledge of department's Affirmative Action Program objectives.
• Knowledge of a manager's role in the Affirmative Action Program and the processes available to meet affirmative action objectives.

Benefits

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Prepare and submit a narrative description of how your training, experience, and education qualifies you for the position. The SOQ should provide specific details and examples that clearly demonstrate your qualifications. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.