Sr QA Analyst

Responsibilities Ensure the quality, stability, and scalability of Salesforce solutions, with a strong emphasis on Sales Cloud, Marketing Cloud, and integrated enterprise applications. Lead quality assurance efforts across manual and automated testing, validate complex integrations and AppExchange solutions, and ensure robust test data management and seeding practices. Elevate Salesforce quality and release confidence by designing and executing robust manual and automated test strategies across Sales Cloud, Marketing Cloud, and complex integrations—ensuring stable, scalable, and defect‑resistant releases. Accelerate delivery through automation and data excellence by strengthening Selenium/Playwright and API automation frameworks while implementing reliable test data creation, masking, and refresh strategies across multi‑org Salesforce environments. Reduce production risk and defects by validating end‑to‑end workflows, Apex, flows, integrations, and data integrity using SOQL and API testing, while proactively identifying issues early in the Agile lifecycle. Strengthen QA maturity and team capability by mentoring junior QA engineers, driving best practices in quality engineering, and continuously improving QA processes, standards, and reporting through Azure DevOps. Design, develop, and execute test strategies, test plans, test cases, and test scripts for Salesforce Sales Cloud and Marketing Cloud implementations. Perform functional, regression, integration, system, and user acceptance testing (UAT). Develop, maintain, and enhance automated test frameworks using Selenium or other test automation tools. Validate Salesforce configurations, customizations, workflows, flows, Apex code, and integrations with external systems. Ensure data integrity and accuracy through effective test data management practices, including data creation, masking, and refresh strategies. Identify, document, and track defects; collaborate with development teams to ensure timely resolution. Participate in Agile/Scrum ceremonies and provide quality‑related input during sprint planning and backlog refinement. Support release planning by executing smoke tests and production validation activities. Mentor junior QA analysts and promote best practices in quality engineering and automation. Continuously improve QA processes, standards, and tools to enhance test coverage and efficiency. Track and report all results, problems and defects throughout the testing cycle using Azure DevOps. Represent the testing team and participate in reviews of use cases and other requirements documentation to obtain an understanding of system changes in preparation for test case development. Qualifications Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. 6+ years of experience in software quality assurance, with at least 3+ years testing Salesforce applications. Strong understanding of Salesforce platform architecture, including standard objects, custom objects, flows, validation rules, and integrations. Experience creating comprehensive test plans, test cases, and test scripts for core Salesforce functionality. Proficiency in SOQL for backend data validation, troubleshooting, and verifying data integrity across objects. Hands‑on experience with API testing (REST) using Postman or similar tools. Ability to validate end‑to‑end workflows, data flows, and system integrations with upstream and downstream systems. Familiarity with Salesforce sandbox environments, release cycles, and deployment processes. Strong knowledge of defect logging and tracking using Azure DevOps, GitHub Enterprise, Jira, or similar platforms. Experience with object‑oriented programming languages such as C#, Java, Python. Experience with test automation using Selenium or Playwright for Salesforce UI testing. Experience with API automation (e.g., RestSharp, RestAssured) and BDD frameworks (e.g., SpecFlow, Cucumber). Skilled in data setup and data validation testing within Salesforce environments. In‑depth understanding of Salesforce architecture, data model, and security concepts. Knowledge of Salesforce‑specific testing challenges, including multi‑org environments and complex integrations. Strong analytical, troubleshooting, and communication skills, with the ability to collaborate effectively with product owners, developers, and business analysts. Ability to ensure thorough regression, functional, integration, and UAT test coverage for Salesforce releases. Benefits Competitive compensation and bonus package. Annual salary range: $90,400.00 – $150,700.00. Retirement program including a 401(k) and pension plan. Medical, dental, and vision insurance. Competitive PTO plan: 5 weeks of vacation for new employees plus 11 paid holidays per year. Lifestyle Spending Account providing an annual stipend for wellbeing activities. Remote working days available to support work‑life balance. Comprehensive benefits program accessible via the company portal. Collaborative, in‑office operating model with opportunities for professional development, mentorship, and tuition reimbursement. #J-18808-Ljbffr Federal Home Loan Bank of Chicago