Director, Computer Systems & Operations

What You Can Expect In This Role

This position may be filled at the Director or Manager level based on skills experience and alignment to the roles scope as evaluated through our structured selection process.

SFG is seeking a dynamic forward-thinking Director of Infrastructure & Operations to lead our core production operations and help shape the future of our technology delivery environment. This is an opportunity for an experienced leader to build upon a strong operational foundation while reimagining how our teams processes and technology work together to support the business.

Today this organization is responsible for critical nightly operations production scheduling mainframe systems programming and centralized processing. The Director will provide leadership and oversight of these essential functions while developing a vision for evolving traditional operational teams into modern proactive production delivery and active support teams

Working closely with SFGs Life Insurance Development Team hardcopy communications and mailing departments this leader will play an important role in connecting technology operations with the business processes and customer commitments they support

The ideal candidate will combine strong operational discipline and technical understanding with a progressive leadership mindset. They will ensure the reliability accuracy and timeliness of current production commitments while identifying opportunities to improve processes strengthen collaboration modernize operational practices and prepare the organization for SFGs future needs.

What Youll Do In This Role

Ensure SFGs business requirements for batch and on-line processing are met.
Drive the development of standards and procedures for all SFG computer operations for all locations. Review and enforce adherence to these standards.
Plan coordinate and direct system programming projects to support for SFGs mainframe environment while containing costs.
Monitor mainframe system utilization and participate in the planning budgeting and acquisition of new mainframe systems and equipment.
Review and approve hardware and software invoices to ensure accuracy. Monitor vendor adherence to SLAs.
Develop and maintain Model Audit Rule compliant procedures for all departmental processing.
Establish maintain and ensure departmental compliance with Record Information Management (RIM) requirements.
Work within the Performance Management system to provide feedback guidance and reviews to team members.
Responsible for training and developing individuals in the Team Leader role (if applicable) on employee development and handling of Corrective Action situations; responsible for employee development and handling of Corrective Action situations if no Team Leader on staff.
Responsible for training and developing individuals in the Team Leader role (if applicable) on conducting appropriate and quality performance evaluations; responsible for training Team Leader on the Performance Management system; responsible conducting appropriate and quality performance evaluations if no Team Leader on staff.
Assist staff to develop their technical and decision making skills while ensuring adherence to our core values.
Work with developers and testers as required to develop efficient and cost-effective testing strategies.
Work with Business Units and developers to schedule processing to meet business needs.
Ensure quality control in implementing programs JCL and other components to production environments.
Create and maintain a work environment which embraces the corporate shared values and emphasizes our employee-owner culture.
Willingness to travel several times per year to effectively manage staff at remote locations.
Commitment to embrace Sammons Financial Group Companies shared values (Accountability Connection Openness Respect and Integrity).
As stated within the Company Attendance and Punctuality policy regular attendance is required and expected in order to meet the business service levels and workflow demands.
Participate in other initiatives and/or projects as necessary.
What Were Looking For

• Bachelors Degree Required Or
• Associates Degree technical degree with supplementary work experience Required
• Minimum 5 years experience in computer operations environment with increasing responsibilities Required
• Effective leadership management decision-making and motivational skills
• Ability to manage geographically dispersed staff
• Proficiency in IBM mainframe production batch and online environment
• Demonstrated proficiency with open-system and mainframe job scheduling software
• Excellent verbal and written communication skills
• Demonstrated corporate accountability openness integrity and respect when dealing with internal and external customers
• Ability to respond to emergencies outside of regularly scheduled work hours

Other Requirements

Criminal background check required.
Due to the financial nature and level of accountability of this position a credit and criminal background check is required - The Fair Credit Reporting Act requires Sammons Financial Group Companies to notify you that as a routine part of processing this application for employment Sammons Financial Group may request a consumer report on you to verify all information contained in this application. Such report may include information about work-related behaviors performance character general reputation and personal characteristics in addition to information about your previous employment education credit history and criminal records


Salary Range Information

USD $115531.00 - USD $240690.00 /Yr.

We are open to hiring this role at the Director or Manager level based on your skills experience and demonstrated competencies. Leveling considers your qualifications the scope and complexity youve owned and alignment to the roles scope.

The base salary range for a Manager is $94134-$176500. The base salary range for a Director is $115531-$216621.

Range includes data points from multiple labor markets. Specific range is dependent on the labor market where the incumbent will be hired to perform the position. Starting salary is dependent on candidate qualifications and experience. For a narrower salary range specific to your labor market please inquire.

What you can expect when you join Sammons Financial Group

Comprehensive health coverage for you and your family including Medical Dental Vision HSA & FSA options and term life insurance.
Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success.
Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP) plus automatic enrollment in our 401(k).
Worklife balance that means something. Friday afternoons off year-round generous paid time off and paid holidays.
Commit to your growth with paid development time tuition reimbursement and professional development opportunities across industry individual and leadership programs.
Make an impact beyond the workplace through volunteer time off and our company nonprofit matching gift program supporting the causes that matter most to you.
An ownership culture that inspires; join a connected values-driven workplace where employees take accountability support one another and are empowered to do their best worktogether shaping our future shared success.


Work Authorization/Sponsorship

At this time were not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role (This includes but is not limited to students on F1-OPT F1-CPT J-1 etc.)
Additional Information

Sammons Financial Group Is An Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information or any other characteristic protected by applicable law.

ADA
Sammons Financial Group is committed to providing reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you need assistance or a reasonable accommodation at any stage of the application or hiring process including navigating our website or applying for a position please contact or call .

E-Verify
Sammons Financial Group participates in E-Verify and will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization.

Policy for External Search Firms and Agencies
Sammons Financial Group maintains an internal Talent Acquisition function and does not accept unsolicited resumes or candidate submissions from search firms staffing agencies or other third-party recruiting vendors. Please review our Recruitment Agency Policy for additional information here.
Ensure SFGs business requirements for batch and on-line processing are met.
Drive the development of standards and procedures for all SFG computer operations for all locations. Review and enforce adherence to these standards.
Plan coordinate and direct system programming projects to support for SFGs mainframe environment while containing costs.
Monitor mainframe system utilization and participate in the planning budgeting and acquisition of new mainframe systems and equipment.
Review and approve hardware and software invoices to ensure accuracy. Monitor vendor adherence to SLAs.
Develop and maintain Model Audit Rule compliant procedures for all departmental processing.
Establish maintain and ensure departmental compliance with Record Information Management (RIM) requirements.
Work within the Performance Management system to provide feedback guidance and reviews to team members.
Responsible for training and developing individuals in the Team Leader role (if applicable) on employee development and handling of Corrective Action situations; responsible for employee development and handling of Corrective Action situations if no Team Leader on staff.
Responsible for training and developing individuals in the Team Leader role (if applicable) on conducting appropriate and quality performance evaluations; responsible for training Team Leader on the Performance Management system; responsible conducting appropriate and quality performance evaluations if no Team Leader on staff.
Assist staff to develop their technical and decision making skills while ensuring adherence to our core values.
Work with developers and testers as required to develop efficient and cost-effective testing strategies.
Work with Business Units and developers to schedule processing to meet business needs.
Ensure quality control in implementing programs JCL and other components to production environments.
Create and maintain a work environment which embraces the corporate shared values and emphasizes our employee-owner culture.
Willingness to travel several times per year to effectively manage staff at remote locations.
Commitment to embrace Sammons Financial Group Companies shared values (Accountability Connection Openness Respect and Integrity).
As stated within the Company Attendance and Punctuality policy regular attendance is required and expected in order to meet the business service levels and workflow demands.
Participate in other initiatives and/or projects as necessary.

Required Experience:

Director