Sales Support Associate

Job Description

Job Description

Sales Support Associate

San Clemente, CA | Temp-to-Hire | Full-Time | $28-$30 per hour (Non-Commission Position)

About the Role

An innovative company in San Clemente is seeking a  Sales Support Associate to join its growing team. This is an excellent opportunity for an organized, customer-focused professional with experience in  sales support, customer service, order processing, administrative support, ERP systems, and data entry .

The Sales Support Associate plays a critical role in supporting daily sales operations, customer communication, order fulfillment, and inventory management. This position works closely with Sales, Customer Service, Territory Managers, and Operations to ensure a seamless customer experience.

This is a temp-to-hire opportunity with a collaborative team environment and long-term growth potential.

Schedule & Compensation

• Full-Time
• Monday – Friday
• $28 – $30 per hour, depending on experience
• Temp-to-Hire

Key Responsibilities

• Serve as a primary point of contact for customer inquiries by phone and email
• Process customer orders, returns, and order status requests accurately and efficiently
• Enter and maintain customer and order information within the ERP and inventory management system
• Coordinate communication between customers, Sales Support, Territory Managers, and internal departments
• Monitor order fulfillment and provide timely updates to customers
• Support daily sales operations and administrative functions
• Greet visitors, answer incoming calls, and direct inquiries appropriately
• Maintain accurate records and documentation
• Assist with office supply ordering and general office coordination
• Support the Sales Support Manager with operational and administrative tasks
• Help ensure sales goals and customer service objectives are achieved
• Maintain confidentiality of customer and company information

What We're Looking For

We are seeking someone who thrives in a fast-paced environment and enjoys supporting both customers and internal teams.

The ideal candidate:

• Learns new systems and processes quickly
• Is comfortable working in an evolving business environment
• Can manage multiple priorities while maintaining accuracy
• Works well independently after training
• Communicates professionally and effectively
• Takes a practical, customer-focused approach to problem resolution
• Is dependable, organized, and detail-oriented

Qualifications

• High School Diploma or equivalent required
• Associate's or Bachelor's Degree preferred
• Minimum 2 years of experience in one or more of the following:
• • Sales Support
  • Customer Service
  • Order Processing
  • Administrative Support
  • Customer Support
  • Sales Administration
• Experience working in a fast-paced office environment
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to work independently and within a team environment

Technical Skills

• Microsoft Office Suite (Word, Excel, Outlook)
• Strong Excel skills
• Experience with ERP software preferred
• Inventory Management Systems experience preferred
• Order Processing Systems experience preferred
• Data Entry and Record Management

Preferred Background

Candidates with experience in the following areas are encouraged to apply:

• Sales Support Representative
• Customer Service Representative
• Order Management Specialist
• Sales Administrator
• Administrative Assistant
• Customer Support Specialist
• Medical Device Industry Support
• Manufacturing Support
• Distribution Support
• Inside Sales Support

Why Join Us?

• Opportunity to join an innovative Medical Device company
• Collaborative and supportive team environment
• Long-term temp-to-hire opportunity
• Competitive compensation
• Hands-on role with variety and responsibility
• Opportunity to develop expertise in sales operations, customer service, and ERP systems

Apply today if you're a detail-oriented Sales Support professional who enjoys helping customers, managing orders, and supporting a high-performing team.

PrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.

Company Description

PrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.