Experienced Automotive Service Advisor - Lexington Park Toyota

Carter Myers Automotive

Description:

Service Advisor

As a Service Advisor on our team, you will play a critical role in creating a seamless and exceptional customer experience. Youll welcome guests, understand their concerns, create accurate repair orders, communicate clearly with technicians, and keep customers updated throughout the entire service process. Your ability to recommend maintenance and repairs, build trust, and maintain relationships will be essential to your success.

About CMA

Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitmentbecause Owners Just Care More.

Requirements:

What Youll Do

Welcome customers and provide an exceptional, friendly service experience
Listen carefully to customer concerns and translate them into clear repair orders
Explain recommended services in a simple, customer-friendly way
Coordinate with technicians to ensure accurate and timely repairs
Maintain consistent communication with customers throughout the process
Recommend maintenance, repairs, and value-added services
Build strong, long-term customer relationships
Provide post-service follow-up to ensure satisfaction

What Were Looking For

2+ years' Service Advisor experience preferred
Strong automotive and repair process knowledge
Excellent customer service and communication skills
Organized; manages multiple repair orders efficiently
Confident, ethical service recommendations
Comfortable discussing repairs, timelines, and pricing
Basic computer and dealership system skills
Valid drivers license

Benefits

401(k) with company match
Employee Stock Ownership Plan (ESOP)
Health, dental, and vision insurance.
Tuition reimbursement
Opportunities for career growth within CMAs dealership network
Employee discounts on vehicles and services
Closed on Sundays

Pre-Employment Screening Notice

Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.

Join our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application!

Compensation details: 50000-80000 Yearly Salary

PI7ffd2a1fbc7d-26289-39964031

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Vacancy posted 2 days ago

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