Team Lead - Early Psychosis Program (Kankakee)

Team Lead – Early Psychosis Program (Kankakee)

Team Lead for FEP Coordinated Specialty Care is responsible for the leadership, clinical oversight, and operational management of a multidisciplinary team providing treatment and services for individuals experiencing first episode for serious mental illness and their families to support treatment, stabilization and resources, co-occurring disorders, including comorbidity and dual diagnoses (e.g., psychotic disorder with substance use disorder or other mental health conditions). This position will also serve as a marketing specialist for the team. This role ensures high-quality, patient-centered care while maintaining compliance with all applicable regulations and standards, including required trainings and may be required to take on additional roles within the program, including direct services.

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value:

• Dedication - Embodying effective and transparent leadership and quality client care.
• Education – Preventative programming and clinical services based on industry standards, competence and outreach.
• Accountability – Consistent service delivery, measurable success, and sensible financial management.
• Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
• Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas of Accountability - What you will be doing:

• Clinical Oversight & Services
• Completes intake assessments for FIRST.IL referrals, whether in hospitals or at the office.
• Provides guidance and oversight of team members delivering Individual Resiliency Training (IRT), CPT-p, community support and supported employment/education and provide those services directly as needed.
• Assists the Community Support Specialist and other team members to ensure continuity of care.
• Provide family psychoeducation directly or in collaboration with other team members.
• Coordinates monthly CBT-p consultation with FIRST.IL CBT-p consultant.
• Review and monitor clinical documentation for accuracy and compliance with evidence-based practices and ethical guidelines, with specific focuses on CBT-p and IRT.
• Respond to and manage patient crisis situations with professionalism and clinical judgment.
• Ensure adherence to treatment plans, including proper use of assessment and measurement-based care tools such as DSM-V and ASAM criteria.
• Quality Assurance & Compliance
• Ensure compliance with local, state, and federal regulations, including HIPAA and DHS standards.
• Maintain readiness for audits and accreditation (e.g., funder or internal audits).
• Monitor and improve program outcomes through data-driven quality improvement initiatives, in line with grant requirements.
• Provides internal and external stakeholders with required reports.
• Stakeholder & Community Engagement
• Serve as a liaison with external partners, including community agencies, healthcare providers, and government entities.
• Promote program visibility and growth through community outreach and relationship-building.
• Team Administration & Leadership
• Provide daily supervision, coaching, and support to clinical and administrative staff, including counselors, nurses, and coordinators.
• Foster a collaborative and accountable team culture.
• Participate in recruitment, onboarding, and performance evaluations.
• Monitors attendance and PTO requests.
• Facilitate required weekly staff meetings and manage team schedules to ensure program coverage.
• In collaboration with supervisors and finance, appropriately manage resource allocation, and procurement for the FEP program.
• Maintain accurate reporting and documentation for internal and external stakeholders.
• Represents the agency at meetings and consultations with the state for regulatory updates and maintenance.
• Training & Development
• Ensures all new team members participate in and complete required grant (CANVAS) trainings within 30 business days of employment.
• Participate in monthly multi-disciplinary first episode psychosis CBT-p learning collaborative.
• Encourage ongoing professional development among staff.
• All other duties as assigned.

Rincon Rewards & Benefits- How we value you:

• Health insurance
• Dental & Vision insurance
• Life insurance
• Short- and Long-Term Disability Insurance
• 403(b) Retirement Plan
• Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
• Employee Assistance Program
• Professional Development Opportunities
• Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
• Certain employees may qualify for City of Chicago commuter transit benefits

Rincon's Work Environment – What to expect:

• Physical Demands: The team lead must be able to successfully perform essential functions of this job including carry charts to and from their offices/desks, prepare for group activities that may entail moving chairs and/or tables, carrying bags/boxes of food or decorating group activity areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability.
• Work Environment: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There will be occasions that call for an employee to carry out duties at other agency offices or within the community. Staff must be willing and able to travel as required for the role, utilizing accessible and reliable transportation options. Staff must demonstrate flexibility and independence in coordinating travel arrangements, including the use of public transit, rideshare services or other accommodations to ensure timely and effective mobility.

Schedule:

• 8-hour shift (1-hour unpaid lunch)
• Monday to Friday with evenings/some weekends required

Language:

• Fluency in Spanish, bicultural applicants strongly preferred.

RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYEE

Requirements

The Knowledge and Expertise that Matters Most - What you bring to the Role:

• Understanding and ability to ethically practice within your scope, evidence based clinical models (IRT, CBT/CBT-p, DBT, EMDR, ACT, etc..), including crisis intervention for behavioral health and substance use.
• Excellent listening and communication skills. Able to tailor communication styles to make all clients and support structures feel safe.
• Ability to engage a range of clients in a clinical and respectful manner.
• Ability to practice and/or train in de-escalation methods.
• Understanding of the basic behavioral health needs common to the community areas being served, including co-occurring disorders, and how to serve their recovery.
• Understanding internal and external community, medical and supportive services within the community.
• Ability to adapt, connect and collaborate across differences.
• Ability to work effectively with peers, individual clients and groups.
• Desire to learn new skills.
• Ability to maintain accurate records and necessary paperwork, efficiently and effectively.

Position Qualifications – What is required to Perform the Role:

• Master's degree in social work, counseling, psychology, or related field.
• 5+ years of experience in behavioral health or substance use disorder treatment, including supervisory responsibilities. Clinically licensed preferred.
• Familiarity with and comfort working, educating and coaching around psychosis.
• In-depth knowledge of relevant clinical and regulatory frameworks (e.g., DHS guidelines, DSM-V, ASAM criteria).
• Proficient in electronic health record systems and client management software.
• Bilingual (Spanish/English) strongly preferred due to client population.
• Strong leadership, interpersonal, organizational,