Director of Risk Management

Overview

Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes - to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!

Job Details

The Director of Risk Management provides strategic leadership and operational direction for a comprehensive Risk Management and High Reliability Patient Safety Program. This role promotes a culture of safety for patients and staff while ensuring effective mitigation of institutional risk through education, training, investigation, and proactive process improvements.
Key Responsibilities
Risk Management & Patient Safety Leadership

• Implement and maintain comprehensive risk-reduction initiatives and evidence-based safety strategies across the entity.
• Stay current with industry literature and evidence-based medicine to recommend risk-reduction and quality improvement strategies to executive leadership and the Board Performance Improvement (PI) Committee.
• Identify and implement strategies to enhance patient safety, focusing on teamwork, communication, and system-wide improvement processes.
• Gather, analyze, and monitor quality and patient outcome indicators to identify risk trends and opportunities for clinical care improvement.
• Serves as the entity's privacy officer and assists the Chief Privacy Officer in carrying out the functions of CH's Privacy Office.
• Supports and maintains privacy policies, manages entity privacy non-compliance including the investigation of potential incidents, assists with system-wide privacy risk assessments and other privacy related initiatives and provides and ensures initial and ongoing privacy training and education.

Regulatory & Incident Management

• Coordinate and manage thorough investigations and Root Cause Analysis (RCA) for adverse events and safety incidents.
• Manage communications and responses for regulatory bodies, including The Joint Commission (TJC) and the Department of Health (DOH), including drafting formal responses to Statements of Deficiencies.
• Enter occurrence reports and claims notifications into tracking systems in a timely manner.
• Assist in the resolution and mitigation of patient complaints and coordinate institutional responses.

Claims & Claims Management

• Coordinate and communicate with health professionals, defense counsel, and relevant stakeholders regarding the investigation and resolution of potential claims.
• Coordinate Workers' Compensation cases and attend claims meetings to develop strategies that enhance occupational health programs and reduce workplace injuries.

Operational & Administrative Support

• Participate in credentials review processes for applicants as needed.
• Participate in the Hospital On-Call rotation.
• Perform other related duties as assigned.

Qualifications & Requirements
Education & Credentials

• Education: Master's degree in relevant field highly preferred. CPHRM highly preferred.
• Licensure: Valid RN, PA, or other licensed clinical professional credential required.

Experience & Skills

• Experience: Minimum of 5+ years of acute care hospital nursing (or equivalent clinical experience) required. At least 5 years of healthcare risk management and regulatory experience preferred.
• Regulatory Expertise: Demonstrated experience with TJC, Department of Health regulations, and writing official responses to Statements of Deficiencies.
• Clinical Investigations: Proven track record of coordinating and leading Root Cause Analyses (RCA) and complex clinical investigations.
• Core Competencies: Meticulous detail orientation with strong organizational, written, and verbal communication skills across multidisciplinary clinical teams.

Posted Salary Range

USD $175,000.00 - USD $200,000.00 /Yr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.