Patient Registration Representative

Job Responsibilities:

• Register patients in the Emergency Room Manage the arrival desk and perform quick registration.
• Apply armbands and direct patients to the lobby.
• Conduct bedside registration using mobile carts Frequently visit patient rooms for registration tasks.
• Complete inpatient unit registrations Rotate between different registration roles (e.g., bedside, arrival desk, etc.)

Skills:

• One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
• Must be willing to be on your feet for long periods and able to instruct others.
• Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Education/Experience:

• High School Diploma.
• Experience Required: Clinical experience preferred but open to candidates with customer service or retail experience