Chief Financial Officer

Chief Financial Officer

Reporting to the President and CEO, the Chief Financial Officer (CFO) provides strategic and operational leadership for NSO's Finance, Accounting, Revenue Cycle and Procurement functions. Key areas of responsibility include:

• Fiscal Operations Management
1. Responsible for all fiscal operations of the organization, ensuring availability of resources to meet short- and long-term needs, responsible for all internal and external financial reporting and compliance. Responsible for fiscal oversight of all administrative services departments.
• Corporate Budgeting
1. Responsible for the corporate budget, including allocation of administrative costs and determination of costs related to persons served. Develop pro forma and statistical information to analyze the fiscal impact of changes in needs, service delivery requirements, reimbursement regulations and inflation rates.
• Costing
1. Responsible for establishment of the costing methodology used for reporting of all services, ensuring the maximum reimbursement allowed by all funders.
• Fiscal Audit Oversight
1. Responsible for coordination and planning of all fiscal audits, assignment of work responsibilities necessary to complete all required schedules; assist auditors with the final determination of management comments and implementation of recommendations.
• Board Liaison
1. Under the direction of the President and CEO, serves as the fiscal representative in the Finance and Audit Committee, Investment Committee and Board of Directors meetings to present current financial position, update the Board Members on fiscal issues which impact their decisions and recommend management strategies. Serve as an active participant in corporate strategic planning, ad hoc, accreditation and special project committees to provide a fiscal perspective and response to issues.

• Fiscal Liaison to Funders and Payers
1. Serve as the fiscal liaison to all funders and payers regarding contract, budgetary, reimbursement, audit and provider issues. Accomplish resolution of issues and ensure compliance with reporting requirements.
• Grant Accounting
1. Responsible for establishment of policies, processes and procedures for managing restricted fund grants and contract accounting including federal, state, local and private grant reporting.
• Revenue Cycle
1. Responsible for the monitoring of the revenue cycle process and, along with other revenue cycle stakeholders, the improvement of the revenue cycle process through rate setting, charge capture, managed care negotiations and cash collections.
• Procurement
1. Establishes and ensures compliance with vendor sourcing and selection policies and procedures.
2. Ensures direct oversight of people, processes and technologies in an efficient and effective manner, creating a seamless flow from purchase order to payment.
3. Ensures adequate controls from audit are applied to safeguard NSO's assets to prevent unauthorized payments, overpayments, fraud and expense abuse.
• Policy and Procedure Control
1. Responsible for the establishment and periodic review of fiscal policies, procedures, and internal control practices of the organization.

Essential Functions

• Talent Acumen
1. Demonstrated ability to select, develop, engage and retain a diverse, high-performing team. Understands and has a commitment to NSO's mission, vision, and core values. Is able to guide and motivate team members to work toward common goals. Works collaboratively across the organization to champion creative and progressive goals. Models, expects and rewards the desired outcomes and behaviors and holds team members accountable for the same.
• Business Acumen
1. Demonstrated understanding of NSO's vision, mission and strategy and the ability to craft and execute strategies for her/his areas of responsibility that align with and support the vision, mission and strategy of NSO. Creates an environment that encourages innovation and risk-taking to achieve the vision. Leverages assets in a strategic way to build financial success in order to achieve assigned area's and NSO's vision and mission. Effectively manages financial (including grants) and human resources to provide the most appropriate and efficient utilization. Actively seeks revenue-generating opportunities, facilitates opportunities to reduce inefficiency and waste within the organization and develops and achieves performance metrics aligned with NSO's strategic goals.
• Industry and Subject Matter Expertise
1. Demonstrated broad and deep knowledge of and expertise in the healthcare ecosystem (including social determinants of health) and how to appropriately integrate behavioral health and physical health, relevant factors and best/leading practices into NSO's care delivery model and her/his areas of responsibility. Anticipates internal and external threats and opportunities and adapts area of responsibility as necessary to create successful outcomes. Knowledgeable of current and future trends and legislation affecting NSO and its industry and how they may affect areas of responsibility. Solid understanding of relevant community, industry, environment and economic factors.
2. Demonstrated experience and expertise necessary to provide strategic and operational leadership for the following areas:

• Fiscal Operations Management
• Corporate Budgeting
• Costing
• Fiscal Audit Oversight
• Board Liaison
• Fiscal Liaison to Funders and Payers
• Grant Accounting
• Revenue Cycle Management

• Quality, Safety and Efficiency
1. Demonstrates a commitment to continuous quality improvement through the development, support and empowerment of assigned staff. Dedicated to providing organization-wide common solutions and services and actively engaging in the development and implementation of organization-wide common solutions and services. Supports the design and implementation of enterprise-wide measures for work processes. Seeks internal and external opportunities for synergy and integration.
• Client Experience
1. Comprehensive understanding of the "Client Experience Journey" and how to transform and align the operations of her/his assigned areas to support the delivery of NSO's defined "Client Experience Journey". Creates and executes talent, culture and client strategies that ensure delivery of high-quality services in an efficient, effective and fiscally responsible manner.

• Perform related duties as assigned.

Education, Licensure and Experience Requirements:

• Bachelor's Degree in Finance, Business Administration or Accounting required.
• MBA, MHA and/or CPA designation strongly preferred
• A minimum of 10 years' experience in Finance, Accounting or Auditing that includes revenue cycle, grant accounting and management and procurement. Healthcare experience and experience leading/co-leading transformational change strongly preferred.
• A minimum of 5 years' Finance, Accounting or Auditing leadership experience at the senior director level or above required.
• Experience in the management of information system processes, reimbursements, nonprofit funding, auditing, budgeting, Federal and State regulations and nonprofit tax reporting.
• Experience with managing and training professional and technical staff to meet all fiscal requirements.

Driving/Travel Requirements

Will drive NSO Vehicle Must have access to reliable private transportation Must maintain valid MI driver's license/State ID Must maintain automotive insurance - Must be able to visit locations while working for NSO Will be expected to travel on NSO time

Annual Training CPR and First Aid training are required for this position. Additional Trainings will be required - Non-Violent Intervention training is required for this position

Working Conditions and Necessary Capabilities

• In compliance with the CMS IFR, all NSO employees are required to be fully vaccinated against COVID-19 or qualify for a medical or religious exemption that NSO can reasonably accommodate.
• This position may be required to travel between NSO locations as needed.
• Works in an office environment as needed and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with frequent contact with clients.

Neighborhood Service Organization